Question 1

Which of the following is the first step in self-leadership?
A)Establishing client relationships
B)Practicing gainsharing
C)Personal goal setting
D)Constructive thought patterns
E)Self-reinforcement

Accepted Answer

The first step in self-leadership is to set goals for your own work effort.This step applies ideas such as identifying goals that are specific, relevant, and challenging.

Question 2

Which of the following elements does self-leadership include?
A)Job specialization
B)Task identity
C)Mental imagery
D)Job evaluation
E)Task significance

Accepted Answer

Self-leadership suggests that we need to mentally practice a task and imagine successfully performing it beforehand.This process is known as mental imagery.

Question 3

Which of the following is the primary aspect of job enlargement?
A)Autonomy
B)Affiliation
C)Job feedback
D)Growth need strength
E)Skill variety

Accepted Answer

Job enlargement adds tasks to an existing job.It might involve combining two or more complete jobs into one or just adding one or two more tasks to an existing job.Either way, skill variety increases because there are more tasks to perform.Research suggests that simply giving employees more tasks won't affect motivation, performance, or job satisfaction.These benefits result only when skill variety is combined with more autonomy and job knowledge.

Question 4

The characteristic of a job that refers to how much the job can be performed using known procedures and roles is known as:
A)task analyzability.
B)task interdependence.
C)task responsibility.
D)task variability.
E)task autonomy.

Accepted Answer

The characteristic of a job that refers to how much the job can be performed using known procedures and roles is known as task analyzability.

Question 5

Which of the following minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs?
A)Job feedback
B)Job enlargement
C)Job rotation
D)Job enrichment
E)Task identity

Accepted Answer

Job rotation is the practice of moving employees from one job to another.It minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs.

Question 6

A video journalist's job consists of operating the camera, reporting the story, and often editing the work, whereas these three tasks were traditionally performed by three people.Video journalism is an example of:
A)self-leadership and job enlargement.
B)job enrichment and self-leadership.
C)job enlargement and job specialization.
D)job specialization and self-leadership.
E)job enrichment and job enlargement.

Accepted Answer

One way to increase job enrichment is by combining highly interdependent tasks into one job.This natural grouping approach is reflected in the video journalist job.Video journalist was earlier described as an enlarged job, but it is also an example of job enrichment because it naturally groups tasks together to complete an entire product (i.e., a news story).

Question 7

According to the self-leadership model, which of the following is true about positive self-talk?
A)It should never be practiced on the job.
B)It represents the most important way to monitor our own performance.
C)It occurs when employees are unable to control their own behavior on the job.
D)It improves self-efficacy and employee motivation.
E)It must occur only after the task has been accomplished.

Accepted Answer

Positive self-talk creates a "can-do" belief and thereby increases motivation by raising our self-efficacy and reducing anxiety about challenging tasks.

Question 8

Which of the following are included under constructive thought patterns in self-leadership?
A)Self-talk and mental imagery
B)Gainsharing and employee stock ownership plans
C)Personal goal setting and self-monitoring
D)Job rotation and job enrichment
E)Task identity and task significance

Accepted Answer

Self-talk refers to any situation in which we talk to ourselves about our own thoughts or actions.Positive self-talk creates a "can-do" belief and thereby increases motivation by raising our self-efficacy and reducing anxiety about challenging tasks.Mental imagery refers to mentally practicing a task and imagining successfully performing it beforehand.

Question 9

Which of these statements about self-leadership is true?
A)Employees with a low degree of conscientiousness have a more natural tendency to apply self-leadership.
B)Some elements of self-leadership come from sports psychology.
C)Self-leadership is practiced by people with particular personality characteristics and cannot be learned.
D)External locus of control helps in applying self-help strategies.
E)Self-leadership behaviors are more frequently found in people with lower levels of extroversion.

Accepted Answer

Self-leadership includes constructive thought processes that have been extensively studied in sports psychology.

Question 10

Which of the following steps occurs in self-leadership immediately after identifying goals that are specific, relevant, and challenging?
A)Designing natural rewards
B)Self-monitoring
C)Self-reinforcement
D)Constructive thought patterns
E)Track keeping

Accepted Answer

Before beginning a task and while performing it, employees should engage in positive (constructive) thoughts about that work and its accomplishment.This step occurs immediately after personal goal setting.

Question 11

Which of the following is a concept that is represented by four dimensions: self-determination, meaning, competence, and impact of the individual's role in the organization?
A)Specialization
B)Job enlargement
C)Empowerment
D)Task significance
E)Job rotation

Accepted Answer

Empowerment is a psychological concept represented by four dimensions: self-determination, meaning, competence, and impact of the individual's role in the organization.

Question 12

The process of influencing oneself to establish the self-direction and self-motivation needed to perform a task is known as:
A)self-reinforcement.
B)self-talk.
C)self-leadership.
D)self-influence.
E)self-steering.

Accepted Answer

The process of influencing oneself to establish the self-direction and self-motivation needed to perform a task is known as self-leadership.

Question 13

Which of these job design actions is a form of job enlargement?
A)Increasing the number of tasks within the job.
B)Establishing client relationships.
C)Empowering employees.
D)Forming natural work units.
E)Establishing client relationships and forming natural work units.

Accepted Answer

Job enlargement adds tasks to an existing job.It might involve combining two or more complete jobs into one or just adding one or two more tasks to an existing job.

Question 14

When are employees said to be empowered?
A)When employees practice job specialization
B)When employees experience self-reinforcement
C)When employees engage in positive self-talk
D)When employees experience freedom and discretion
E)When employees engage in mental imagery

Accepted Answer

Empowered employees feel that they have freedom, independence, and discretion over their work activities.

Question 15

The characteristic of a job that refers to how predictable job duties are from one day to the next is called:
A)task analyzability.
B)task interdependence.
C)task responsibility.
D)task variability.
E)task autonomy.

Accepted Answer

The characteristic of a job that refers to how predictable job duties are from one day to the next is called task variability.

Question 16

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?
A)Meaning
B)Self-determination
C)Competence
D)Impact
E)Freedom

Accepted Answer

Employees who feel empowered care about their work and believe that what they do is important.This is referred to as meaning.

Question 17

A high degree of autonomy, task identity, and task significance are important conditions for:
A)job specialization.
B)competency-based pay.
C)empowerment.
D)scientific management.
E)piece rate system.

Accepted Answer

Employees are much more likely to experience self-determination when working in jobs with a high degree of autonomy and minimal bureaucratic control.They experience more meaningfulness when working in jobs with high levels of task identity and task significance.They experience more self-confidence when working in jobs that allow them to receive feedback about their performance and accomplishments.

Question 18

Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask.This activity is an example of:
A)poor performance.
B)constructive thought patterns.
C)rewarding competencies.
D)job rotation.
E)empowerment.

Accepted Answer

Before beginning a task and while performing it, employees should engage in positive (constructive) thoughts about that work and its accomplishment.

Question 19

Which of the following is a component of empowerment?
A)Overconfidence
B)Fate
C)Mental imagery
D)Meaning
E)Dependence

Accepted Answer

Empowerment is a psychological concept represented by four dimensions: self-determination, meaning, competence, and impact of the individual's role in the organization.Employees who feel empowered care about their work and believe that what they do is important.This is referred to as meaning.

Question 20

Employees at CyberTech perform repetitive jobs that have resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs, but the company wants employees to have more skills.Which of the following would best help CyberTech to improve this situation?
A)Encourage employees to engage in mental imagery.
B)Introduce job specialization.
C)Introduce a gainsharing plan for all production employees.
D)Introduce job rotation.
E)Introduce job enrichment by having each employee produce the entire product rather than a small part of it.

Accepted Answer

Job rotation is the practice of moving employees from one job to another.It supports multi-skilling (employees learn several jobs), which increases workforce flexibility in staffing the production process and in finding replacements for employees on vacation.

Quiz 6: Applied Performance Practices

Which of the following is the first step in self-leadership?

Which of the following elements does self-leadership include?

Which of the following is the primary aspect of job enlargement?

The characteristic of a job that refers to how much the job can be performed using known procedures and roles is known as:

Which of the following minimizes health risks from repetitive strain and heavy lifting because employees use different muscles and physical positions in the various jobs?

A video journalist's job consists of operating the camera, reporting the story, and often editing the work, whereas these three tasks were traditionally performed by three people.Video journalism is an example of:

According to the self-leadership model, which of the following is true about positive self-talk?

Which of the following are included under constructive thought patterns in self-leadership?

Which of these statements about self-leadership is true?

Which of the following steps occurs in self-leadership immediately after identifying goals that are specific, relevant, and challenging?

Which of the following is a concept that is represented by four dimensions: self-determination, meaning, competence, and impact of the individual's role in the organization?

The process of influencing oneself to establish the self-direction and self-motivation needed to perform a task is known as:

Which of these job design actions is a form of job enlargement?

When are employees said to be empowered?

The characteristic of a job that refers to how predictable job duties are from one day to the next is called:

Which of the following dimensions is possessed by employees, when they feel empowered, care about their work, and believe that what they do is important?

A high degree of autonomy, task identity, and task significance are important conditions for:

Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask.This activity is an example of:

Which of the following is a component of empowerment?

Employees at CyberTech perform repetitive jobs that have resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs, but the company wants employees to have more skills.Which of the following would best help CyberTech to improve this situation?