Question 1

The contingency anchor in organizational behavior suggests that we need to diagnose a situation to identify the most appropriate action under those specific circumstances.

Accepted Answer

The contingency anchor recognizes that a particular action may have different consequences in different situations.In other words, no single solution is best in all circumstances.

Question 2

The field of organizational behavior relies on qualitative rather than quantitative research to understand organizational phenomena.

Accepted Answer

A critical feature of OB knowledge is that it should be based on systematic research, which typically involves forming research questions, systematically collecting data, and testing hypotheses against those data.These are facets of quantitative research.

Question 3

Which organizational behavior perspective discusses inputs, outputs, and feedback?

Accepted Answer

According to the open systems perspective, organizations depend on the external environment for resources, affect that environment through their output, and consist of internal subsystems that transform inputs to outputs.

Question 4

Which of these statements is true about the field of organizational behavior?

Accepted Answer

Organizational behavior (OB) is the study of what people think, feel, and do in and around organizations.It looks at employee behavior, decisions, perceptions, and emotional responses.It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations.

Question 5

Which of the following statements is true about organizational behavior?

Accepted Answer

OB researchers systematically study various topics at multiple levels of analysis, namely the individual, the team (including interpersonal), and the organization.

Question 6

All popular management concepts rely on hard evidence that proves they are valid.

Accepted Answer

Some management concepts have become popular (some have even found their way into OB textbooks!) because of heavy marketing, not because of any evidence that they are valid.

Question 7

ACME Software Inc.has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions.This training program relates most closely with which of the following concepts?

Accepted Answer

According to the open systems perspective, successful organizations monitor their environments and are able to maintain a close "fit" with those changing conditions.It also considers how well it operates internally-that is, how well the company transforms inputs into outputs.It explains the interdependence of employees and departments within the organization.

Question 8

Communications and information systems are two emerging fields from which organizational behavior is now acquiring knowledge.

Accepted Answer

OB knowledge has benefited from knowledge in emerging fields such as communications, marketing, and information systems.

Question 9

Most organizational behavior theories have been developed by OB scholars rather than scholars from other disciplines.

Accepted Answer

Organizational behavior is anchored around the idea that the field should welcome theories and knowledge in other disciplines, not just from its own isolated research base.

Question 10

Organizational behavior knowledge:

Accepted Answer

OB is important because it helps to fulfill the need to understand and predict.But the main reason why people with work experience value OB knowledge is that they have discovered how it helps them get things done in organizations.

Question 11

Organizational behavior views organizations as:

Accepted Answer

The open systems perspective views organizations as complex organisms that "live" within an external environment.

Question 12

The evidence-based management approach embraces scientific methods because they produce more valid theories to guide management decisions.

Accepted Answer

This evidence-based management (EBM) approach particularly embraces scientific methods - relevant measures, appropriate sampling, systematic experimental design, and the like - because they produce more valid theories to guide management decisions.

Question 13

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and, in turn, affect that environment through their outputs?

Accepted Answer

The open systems perspective views organizations as complex organisms that "live" within an external environment.As open systems, organizations depend on the external environment for resources, including raw materials, employees, financial resources, information, and equipment.

Question 14

Most organizational events may be studied from all three levels of analysis: individual, team and organization.

Accepted Answer

The multiple levels of analysis anchor OB knowledge should include three levels of analysis: individual, team, and organization.

Question 15

The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypotheses.

Accepted Answer

A critical feature of OB knowledge is that it should be based on systematic research, which typically involves forming research questions, systematically collecting data, and testing hypotheses against those data.These are facets of quantitative research.

Question 16

In the field of organizational behavior, organizations are described as:

Accepted Answer

From an organizational behavior perspective, organizations are defined as groups of people who work interdependently toward some purpose.

Question 17

According to the open systems view of organizations, _____ is (are) an input for organizations.

Accepted Answer

According to the open systems perspective the inputs are external factors such as raw materials, human resources, information, financial resources, and equipments.

Question 18

Which of the following statements is true of organizational behavior knowledge?

Accepted Answer

Everyone has to understand the behavior of others in organizations.Hence, it is important to everyone in an organization.

Question 19

A firm has good associations with its customers, suppliers, and others who provide added mutual value for the firm.Name the form of intellectual capital that is possessed by the firm due to its good associations.

Accepted Answer

Relationship capital is a form of intellectual capital, which is the value derived from an organization's relationships with customers, suppliers, and others who provide added mutual value for the organization.It includes the organization's goodwill, brand image, and combination of relationships that organizational members have with people outside the organization.

Question 20

The open systems anchor of organizational behavior states that:

Accepted Answer