Question 1

One clear way to link the familiar to the unfamiliar for an audience is to
A) ask for direct participation.
B) include a startling statistic.
C) use personal interjections.
D) compare and contrast new information to information the audience already knows.

Accepted Answer

You can link familiar to unfamiliar concepts in a training session by comparing and contrasting new information to information the audience already knows.

Question 2

The purpose of a proposal is to
A) introduce a problem.
B) solve a problem.
C) advocate that your audience take specific action.
D) explain the impact of a program.

Accepted Answer

The purpose of a proposal is to advocate that your audience take specific action.

Question 3

Use a __________________ pattern of organization when the audience is already aware that a problem exists and they are trying to decide among several potential solutions.
A) problem solution
B) criteria satisfaction
C) comparative advantages
D) motivated sequence

Accepted Answer

Use a comparative advantages pattern of organization when the audience is already aware that a problem exists and they are trying to decide among several potential solutions.

Question 4

All of the following are tips for delivering your training session EXCEPT:
A) use specialized terminology.
B) explain the payoffs your audience will gain by listening to your presentation.
C) compare your topic to concepts the audience is already familiar with.
D) start with an overall picture of what you plan to discuss.

Accepted Answer

Avoid jargon when you deliver a training session.

Question 5

Use a __________________ pattern of organization when the audience does not feel a strong need to change from the status quo.
A) motivated sequence
B) problem solution
C) criteria satisfaction
D) topical

Accepted Answer

A problem solution pattern is a good choice when the audience does not feel a strong need to change from the status quo.

Question 6

Use a __________________ pattern of organization when the audience is not pondering a choice among alternative plans for solving a problem.
A) sales pitch
B) criteria satisfaction
C) comparative advantages
D) chronological

Accepted Answer

Use a criteria satisfaction pattern of organization when the audience is not likely to think of alternative plans for solving a problem.

Question 7

Which of the following is NOT recommended for helping you emphasize the organization of your material in a training session?
A) use signposts
B) number your main points
C) avoid redundancy
D) add internal previews and summaries

Accepted Answer

Use repetition and redundancy to help emphasize the organization of your material in a training session.

Question 8

Adam was explaining security procedures to new interns at his firm.It was difficult for the interns to understand what Adam was talking about because he used technical language they weren't familiar with.Which strategy for presenting an effective training is Adam failing to use in the above situation?
A) Incorporate activities that directly involve the audience.
B) Explain how the information will help the audience.
C) Avoid jargon.
D) Compare unfamiliar concepts to familiar concepts.

Accepted Answer

Avoid jargon when you deliver a training session.

Question 9

Persuasive presentations differ from informative presentations because they
A) are unethical.
B) don't advocate a position.
C) seek to change the way an audience thinks, feels, or acts.
D) use manipulation.

Accepted Answer

Persuasive presentations differ from informative presentations because they aim to change the way an audience thinks, feels, or acts.

Question 10

A presentation that attempts to create a favorable image concerning a specific cause is a
A) motivational speech.
B) goodwill speech.
C) sales presentation.
D) proposal.

Accepted Answer

A goodwill speech attempts to create a favorable image concerning a specific cause.

Question 11

When Exxon's ship,the Valdez,was found responsible for an immense oil spill in the waters off Alaska,Exxon began to deliver televised presentations aimed at preserving their public image.These presentations were examples of
A) motivational speeches.
B) proposals.
C) sales presentations.
D) goodwill speeches.

Accepted Answer

A goodwill speech attempts to create a favorable image concerning a specific cause.

Question 12

The most typical and straightforward approach for organizing a proposal is a _______________ pattern of organization.
A) chronological
B) criteria satisfaction
C) motivational sequence
D) problem solution

Accepted Answer

The problem solution pattern is the most typical and straightforward approach for organizing a proposal.

Question 13

___________________ are personalized remarks that you insert into a presentation.
A) Signposts
B) Interjections
C) Previews
D) Jargons

Accepted Answer

Interject personalized remarks to help listeners understand the structure of your material in a training session.

Question 14

When giving an explanation of a complicated concept or process,you will usually be most successful when you
A) compare the concept with one already familiar to the audience.
B) give a long, detailed explanation.
C) mention each point only once to avoid confusion.
D) use technical language to build your credibility.

Accepted Answer

You can help your audience understand and remember concepts you teach in a training session by comparing and contrasting new information to information the audience already knows.

Question 15

Use a __________________ pattern of organization when you want the audience to take action and you can use vivid word pictures to describe the problem and the solution.
A) pictorial
B) butterfly
C) problem solution
D) motivated sequence

Accepted Answer

Use a motivated sequence pattern of organization when you want the audience to take action and you can use vivid word pictures to describe the problem and the solution.

Question 16

The ____________________ pattern of organization places several alternatives side by side and shows why yours is the best
A) motivated sequence
B) criteria satisfaction
C) problem solution
D) comparative advantages

Accepted Answer

The comparative advantages pattern of organization places several alternatives side-by-side and shows why yours is the best

Question 17

Suhana has been chosen to present the results of her anatomy project in a poster session at the State Science Fair.Which of the following would NOT be good advice for Suhana to follow during her poster session?
A) Speak more loudly than you usually would to a small group.
B) Create clear labels that explain the purpose of each visual.
C) Present details about her work in a 12- to 15-minute speech.
D) Be enthusiastic.

Accepted Answer

When you are presenting at a poster session, it's a good idea to prepare in advance a one-minute presentation about your topic.

Question 18

A presentation that attempts to generate enthusiasm is a
A) motivational speech.
B) goodwill speech.
C) sales presentation.
D) proposal.

Accepted Answer

A motivational speech attempts to generate enthusiasm.

Question 19

All of the following will help you link your training to audience interests EXCEPT:
A) demonstrate that your information can bring positive consequences for your listeners.
B) read from a well-prepared script.
C) provide examples and comparisons your listeners can personally relate to.
D) show how your information can help listeners avoid negative consequences.

Accepted Answer

Link your material to audience interests with examples that illustrate what's in it for them.

Question 20

Which of the following is NOT one of the organizational plans suggested in your text for persuasive presentations?
A) cyclical
B) problem solution
C) criteria satisfaction
D) comparative advantages

Accepted Answer

Typical persuasive organizational patterns include problem-solution; comparative advantages; criteria satisfaction; and motivated sequence.

Quiz 12: Types of Business Presentations

One clear way to link the familiar to the unfamiliar for an audience is to

The purpose of a proposal is to

Use a __________________ pattern of organization when the audience is already aware that a problem exists and they are trying to decide among several potential solutions.

All of the following are tips for delivering your training session EXCEPT:

Use a __________________ pattern of organization when the audience does not feel a strong need to change from the status quo.

Use a __________________ pattern of organization when the audience is not pondering a choice among alternative plans for solving a problem.

Which of the following is NOT recommended for helping you emphasize the organization of your material in a training session?

Persuasive presentations differ from informative presentations because they

A presentation that attempts to create a favorable image concerning a specific cause is a

When Exxon's ship,the Valdez,was found responsible for an immense oil spill in the waters off Alaska,Exxon began to deliver televised presentations aimed at preserving their public image.These presentations were examples of

The most typical and straightforward approach for organizing a proposal is a _______________ pattern of organization.

___________________ are personalized remarks that you insert into a presentation.

When giving an explanation of a complicated concept or process,you will usually be most successful when you

Use a __________________ pattern of organization when you want the audience to take action and you can use vivid word pictures to describe the problem and the solution.

The ____________________ pattern of organization places several alternatives side by side and shows why yours is the best

Suhana has been chosen to present the results of her anatomy project in a poster session at the State Science Fair.Which of the following would NOT be good advice for Suhana to follow during her poster session?

A presentation that attempts to generate enthusiasm is a

All of the following will help you link your training to audience interests EXCEPT:

Which of the following is NOT one of the organizational plans suggested in your text for persuasive presentations?