Question 1

Projects are more prone to interpersonal _________ because the different participants do not share the same values, priorities, and culture.

Accepted Answer

The answer of Projects are more prone to interpersonal _________...

Question 2

There is a potential loss of __________ over a project when the core team depends on other organizations that they do not have direct authority over.

Accepted Answer

The answer of There is a potential loss of __________...

Question 3

Toyota and Daimen-Chrysler collaborating with suppliers to develop new automobile platforms is an example of outsourcing.

Accepted Answer

Outsourcing is now being applied to contracting significant chunks of project work.For example, HP and Dell work closely with hard drive manufacturers to develop next-generation laptops.Toyota and DaimlerChrysler collaborate with suppliers to develop new automobile platforms.

Question 4

"Let anger fly out of the window" is an example of the ___________ key point of negotiation.

Accepted Answer

The answer of "Let anger fly out of the window"...

Question 5

In Ohio before starting a bond-financed ____________, projects management consultants and the related parties get together to figure out how to talk to each others and how to handle problems.

Accepted Answer

The answer of In Ohio before starting a bond-financed ____________,...

Question 6

_______ satisfaction is measured by the ratio of perceived performance to expected performance.

Accepted Answer

The answer of _______ satisfaction is measured by the ratio...

Question 7

The term __________ has traditionally been applied to the transferring of business functions or processes to other, often foreign, companies.

Accepted Answer

The answer of The term __________ has traditionally been applied...

Question 8

__________ is a major advantage of outsourcing project work because companies can secure competitive prices for contracted services, especially if the work can be outsourced offshore.

Accepted Answer

The answer of __________ is a major advantage of outsourcing...

Question 9

High levels of __________ and technology can be brought to bear on a project by using contracted services.

Accepted Answer

The answer of High levels of __________ and technology can...

Question 10

Fisher and Ury champion the ________ approach to negotiation because it emphasizes win/win solutions while protecting yourself against those who would take advantage of your forthrightness.

Accepted Answer

The answer of Fisher and Ury champion the ________ approach...

Question 11

Explaining why a critical task must be done by a specific time is an example of the ___________ key point of negotiation.

Accepted Answer

The answer of Explaining why a critical task must be...

Question 12

As part of an effort to cut costs the United States Department of Defense issues annual __________.

Accepted Answer

The answer of As part of an effort to cut...

Question 13

Breakdowns in __________ of professionals from different organizations can occur if the project work requires close collaboration and mutual adjustment.

Accepted Answer

The answer of Breakdowns in __________ of professionals from different...

Question 14

Dividing perceived performance by expected performance will calculate __________.

Accepted Answer

The answer of Dividing perceived performance by expected performance will...

Question 15

Many outsourced projects operate in a _________ environment in which people are linked by computers, faxes, computer-aided design systems, and video teleconferencing.

Accepted Answer

The answer of Many outsourced projects operate in a _________...

Question 16

Contracting project services can increase a firm's _________ by no longer being constrained by their own resources.

Accepted Answer

The answer of Contracting project services can increase a firm's...

Question 17

In the Snapshot from Practice involving SATT Control, a Swedish electronics firm, the company referred to one of its competencies as being a ________ who subcontracts the subsystems to other firms.

Accepted Answer

The answer of In the Snapshot from Practice involving SATT...

Question 18

There is little disagreement that __________ was the primary motive behind outsourcing project work.

Accepted Answer

The answer of There is little disagreement that __________ was...

Question 19

The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong __________.

Accepted Answer

The answer of The best defense against unreasonable, win/lose negotiators...

Question 20

Not only can contracted project work be cheaper, it can also be done __________.

Accepted Answer

The answer of Not only can contracted project work be...

Quiz 12: Outsourcing: Managing Interorganizational Relations