Question 1

The challenge,opportunity,and also the frustration of creating and managing organizations frequently stem from the _____ problems that arise within them.
A) people-related
B) union
C) legal
D) upper management

Accepted Answer

Most challenges, opportunities, and frustrations in creating and managing organizations come from people-related problems, such as communication issues, conflicts, and motivation. Union, legal or upper management problems may arise, but they are not as common as people-related problems.

Question 2

The most vital of all resources in work settings is:
A) people.
B) technology.
C) culture.
D) finances.

Accepted Answer

While technology, culture, and finances are important resources, people are the core of any organization. Skilled and motivated employees are essential for the success of any project or business. Without people, there would be no need for technology, finances, or even a culture. Therefore, people are the most vital of all resources in work settings.

Question 3

_____ comprises activities intended to maintain compliance with the organization's HR policies and business strategies.
A) Staffing
B) Retention
C) Development
D) Adjustment

Accepted Answer

The term "Adjustment" refers to activities intended to maintain compliance with the organization's HR policies and business strategies, such as making changes to HR policies and practices in light of new laws, regulations or business needs. Staffing refers to the process of identifying, attracting, and selecting qualified individuals to fill job vacancies. Retention involves activities intended to keep talented employees from leaving the organization. Development refers to the process of training, coaching, and mentoring employees to enhance their skills and knowledge.

Question 4

Many factors are driving change,but none is more important than the rise of:
A) Internet technologies.
B) women in the workforce.
C) human resource professionals.
D) cultural diversity.

Accepted Answer

The rise of Internet technologies has drastically impacted almost every aspect of society, including communication, commerce, and information access. The internet has made it easier to connect with people all over the world, allowing for more globalization and increased competition. With the rise of e-commerce, businesses are able to reach a much larger audience than ever before, redefining traditional business models. The internet has also led to the emergence of new industries, such as social media and online streaming, which are changing the way we consume and share media. Overall, the impact of the internet on society cannot be overstated, and it is the most important factor driving change today.

Question 5

When productivity increases,businesses can pay higher wages without boosting inflation.

Accepted Answer

When productivity increases, businesses are able to produce goods and services at a lower cost, which can lead to increased profits. This enables businesses to pay higher wages without needing to increase the prices of their products, which helps to avoid inflation. Additionally, higher productivity can lead to economic growth, which can create more job opportunities and increase demand for workers, further driving up wages.

Question 6

The 21^st-century corporation must adapt itself to management via the Web and must be: A) predicated on stability. B) organized around rigid hierarchies. C) built on shifting partnerships and alliances. D) constructed on bricks and mortar.

Accepted Answer

The modern corporation in the 21st century must adapt to the Web and manage partnerships and alliances that are constantly shifting to stay competitive and current. This requires a flexible organizational structure that can quickly adapt to changes in the market, rather than a rigid hierarchy or a brick and mortar presence. Stability is important, but the focus is on adaptability and agility rather than inflexible stability.

Question 7

A process is a collection of activities that takes one or more kinds of input and creates an output that is of value to a customer.

Accepted Answer

The answer of A process is a collection of activities...

Question 8

How the people are selected,trained,and managed does not determine to a large extent how successful an organization will be.

Accepted Answer

The selection, training, and management of people in an organization are crucial factors that affect the organization's success. These factors impact the overall performance, productivity, and morale of employees, which ultimately impacts the organization's success. Effective selection, training, and management practices lead to better employee engagement, motivation, and retention, which contribute to the organization's success.

Question 9

The sharing of information on such things as financial performance,strategy,and operational measures conveys to an organization's people that they are trusted.

Accepted Answer

When an organization shares information on financial performance, strategy, and operational measures, it shows that they trust their employees with sensitive information. This can help to build a stronger sense of transparency and collaboration within the workplace.

Question 10

Retention comprises all of the following activities EXCEPT:
A) rewarding employees for performing their jobs effectively.
B) ensuring harmonious working relations between employees and managers.
C) maintaining a safe,healthy work environment.
D) identifying work requirements within an organization.

Accepted Answer

Retention focuses on keeping employees within an organization. Identifying work requirements within an organization falls under workforce planning or job analysis, which are not necessarily part of retention activities. Rewards, harmonious relations, and a safe, healthy work environment can all contribute to creating a positive work culture that encourages employees to stay with the organization.

Question 11

All of the following are general categories of HRM activities EXCEPT:
A) managing change.
B) development.
C) outplacement.
D) adjustment.

Accepted Answer

The other three choices (managing change, development, and adjustment) are general categories of HRM activities. Outplacement, on the other hand, is a specific activity within the broader category of separation and turnover management.

Question 12

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:
A) development.
B) staffing.
C) retention.
D) managing change.

Accepted Answer

The category of HRM responsibility aimed at preserving and enhancing employee job competence is development. This includes conducting training sessions, providing coaching or mentorship, and offering educational opportunities to ensure employees are equipped with the skills and knowledge to succeed in their roles. Staffing is focused on the recruitment and selection of employees, retention is focused on minimizing employee turnover, and managing change is focused on implementing changes within the organization.

Question 13

Which of the following is a characteristic of a 21^st-century corporation as compared to a 20^th-century corporation? A) Focus is internal B) Style is structured C) Mass production of products D) Strategy is bottom-up

Accepted Answer

A bottom-up approach to strategy involves gathering input and ideas from lower-level employees and incorporating them into the overall corporate strategy. This is a characteristic of 21st-century corporations that prioritize collaboration and innovation over a rigid, top-down approach. Focus, style, and mass production of products are not necessarily unique to either century's corporations.

Question 14

"Business-based flexibility" is characterized by private deals based on individual's needs.

Accepted Answer

The answer of "Business-based flexibility" is characterized by private deals...

Question 15

Over the past decade,organizations have become more complex,dynamic,and fast-paced.

Accepted Answer

This is because of the rise of global competition, technological advancements, and changes in consumer demands, among other factors. As a result, organizations have had to adapt and evolve to remain competitive, which has made them more complex, dynamic, and fast-paced.

Question 16

Flexibility is currently viewed by most managers and employees as a new and effective way of working to achieve business results,rather than as an exception or employee accommodation.

Accepted Answer

The answer of Flexibility is currently viewed by most managers...

Question 17

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed.

Accepted Answer

This statement accurately describes the concept of reengineering.

Question 18

Quality of work life is defined in terms of management perceptions of employee physical and mental well-being at work.

Accepted Answer

Quality of work life is defined in terms of employees' perceptions of their physical and mental well-being at work, not just management's perceptions.

Question 19

Company X is increasing production by adding more employees to its workforce and scaling up its existing facilities.Company X is essentially increasing its productivity.

Accepted Answer

Increasing production by adding more employees and scaling up facilities indicates an increase in production capacity, not necessarily an increase in productivity. Productivity refers to the efficiency of production, typically measured as output per unit of input (e.g., per worker or per hour worked), and simply increasing inputs (workers, facilities) does not inherently increase this efficiency.

Question 20

Staffing is comprised of all the following activities EXCEPT:
A) identifying work requirements within an organization.
B) involving employees in business strategy.
C) recruiting,selecting,and promoting qualified candidates.
D) determining the numbers of people and the skills necessary to do the work.

Accepted Answer

Staffing involves identifying work requirements, recruiting, selecting, promoting candidates, and determining the numbers of people and necessary skills for the work. Involving employees in business strategy is a part of strategic management, not staffing.

Quiz 1: Human Resources in a Globally Competitive Business Environment

The challenge,opportunity,and also the frustration of creating and managing organizations frequently stem from the _____ problems that arise within them.

The most vital of all resources in work settings is:

_____ comprises activities intended to maintain compliance with the organization's HR policies and business strategies.

Many factors are driving change,but none is more important than the rise of:

When productivity increases,businesses can pay higher wages without boosting inflation.

The 21st-century corporation must adapt itself to management via the Web and must be:

A process is a collection of activities that takes one or more kinds of input and creates an output that is of value to a customer.

How the people are selected,trained,and managed does not determine to a large extent how successful an organization will be.

The sharing of information on such things as financial performance,strategy,and operational measures conveys to an organization's people that they are trusted.

Retention comprises all of the following activities EXCEPT:

All of the following are general categories of HRM activities EXCEPT:

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

Which of the following is a characteristic of a 21st-century corporation as compared to a 20th-century corporation?

"Business-based flexibility" is characterized by private deals based on individual's needs.

Over the past decade,organizations have become more complex,dynamic,and fast-paced.

Flexibility is currently viewed by most managers and employees as a new and effective way of working to achieve business results,rather than as an exception or employee accommodation.

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed.

Quality of work life is defined in terms of management perceptions of employee physical and mental well-being at work.

Company X is increasing production by adding more employees to its workforce and scaling up its existing facilities.Company X is essentially increasing its productivity.

Staffing is comprised of all the following activities EXCEPT:

The 21^st-century corporation must adapt itself to management via the Web and must be:

Which of the following is a characteristic of a 21^st-century corporation as compared to a 20^th-century corporation?