Mark Townes is a dentist in Denver.During a four-day stretch in March,the snows in Denver were so bad that not one single patient was able to come for appointments with Dr.Townes.Since all of the appointments were missed,he made absolutely no money for the four days even though all of his normal expenses were still there.This difficulty illustrates one of a service's four distinct characteristics.Which area listed below is the best match?

Question

Quizplus · Accepted Answer

The situation described in the scenario highlights the characteristic of perishability of services, which means that services cannot be stored or saved for future use. In this case, the missed appointments and resulting loss of income cannot be recovered, as the opportunity for earning revenue during those four days has passed.

Mark Townes Is a Dentist in Denver