Technology research company Forrester Research has carried out an evaluation of European online retailers by asking consumers on how well the web sites helped them achieve their goals.Which research method was most likely to be used to learn consumer's perceptions of online retailers?

Question

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The most common method of gathering primary quantitative research data is the survey,in which the researcher gains information on attitudes,opinions,or motivations by questioning current or prospective customers (political polls are a common type of survey).Surveys can be conducted by personal interview,telephone,mail,or on the Internet.The research gained information by questioning current or prospective customers of the online retailers.

Technology Research Company Forrester Research Has Carried Out an Evaluation