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Management Study Set 18
Quiz 13: Managing Organization Change and Innovation
Path 4
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Question 101
Short Answer
When individuals who will be affected by the impending change must be led to recognize why the change is necessary the organization is ____________________.
Question 102
Short Answer
ERP is a(n)____________________ change.
Question 103
Short Answer
____________________ can be appropriate on the individual,group,or organizational level.It usually involves an OD consultant.
Question 104
Short Answer
Intangibles threatened by ____________________ include power,status,security,familiarity with existing procedures,and self-confidence.
Question 105
Short Answer
The first stage in the organizational innovation process is ____________________.
Question 106
Short Answer
External forces for change derive from the organization's ____________________ and ____________________ environments. or
Question 107
Short Answer
One of the more difficult forms of organization change to accomplish involves changes in ____________________.
Question 108
Short Answer
The organization development technique designed to enhance the effectiveness and satisfaction of individuals who have to work in groups is formally known as ____________________.
Question 109
Short Answer
New line-staff structure and authority distribution are forms of ____________________ change.
Question 110
Short Answer
____________________ is the OD technique that focuses on classroom training.
Question 111
Short Answer
____________________ is the managed effort of an organization to develop new products or services and/or new uses for existing products or services.
Question 112
Short Answer
____________________ helps employees formulate their personal goals and evaluate strategies for integrating their goals with the goals of the organization.
Question 113
Short Answer
Activities that are designed to bring about organization change through organization design,its technology,and interrelationships with people are known as ____________________ activities.
Question 114
Short Answer
Many organizations have gone through massive and comprehensive change programs involving all aspects of organization design,technology,and people.These changes are ____________________. or
Question 115
Short Answer
Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.
Question 116
Short Answer
Managers start by listing each set of forces and then trying to tip the balance so that the forces facilitating the change outweigh those hindering the change when they are doing ____________________.