Question 1

During a manager's meeting, Paula, a district manager, discussed how to handle sensitive employee issues, and indicated correctly that management is really just an art.

Accepted Answer

False

Question 2

By identifying the "therbligs" in a job, such as the supplies of a bricklayer, Frank and Lillian Gilbreth were able to eliminate costs while simultaneously reducing supplies wasted.

Accepted Answer

A made-up word you won't find in most dictionaries,therblig was coined by Frank Gilbreth which refers to 1 of 17 basic motions.By identifying the therbligs in a job,Frank and his wife,Lillian,were able to eliminate motions while simultaneously reducing fatigue.

Question 3

Peter Drucker, a famous 19^th-century socialist, opposed capitalism and many current business theories.

Accepted Answer

Peter Drucker "was the creator and inventor of modern management," says management guru Tom Peters.In 1954,Drucker published his famous text,The Practice of Management.

Question 4

Understanding theoretical perspectives of management will help you understand why some practices are still favored, whether for right or wrong reasons.

Accepted Answer

Understanding theoretical perspectives of management can shed light on why certain management practices are still used, even if they may not necessarily be effective or ethical. For example, the scientific management approach, which emphasizes efficiency and task specialization, is still used in many workplaces even though it may not take into account employee morale or innovation. By understanding the historical and theoretical underpinnings of these practices, managers can make more informed decisions about their approach to management.

Question 5

Susan, a department manager, believes that since the corporate office eliminated certain benefits to reduce costs, her employees have not been working as hard as in the past. This reduction in effort is known as "soldiering."

Accepted Answer

Frederick Taylor called deliberately working at less than full capacity soldiering.

Question 6

Scientific management focused on ways to improve worker morale.

Accepted Answer

Scientific management, also known as Taylorism, was primarily focused on maximizing efficiency and productivity through standardized processes, time and motion studies, and task specialization. It did not necessarily prioritize worker morale or well-being.

Question 7

Jeffrey Pfeffer and Robert Sutton believed that evidence-based management is based on the belief that facing the hard facts about what works and having to accept the nonsense that passes for sound advice will help organizations perform better.

Accepted Answer

Stanford business scholars Jeffrey Pfeffer and Robert Sutton stated that evidence-based management is based on the belief that "facing the hard facts about what works and what doesn't,understanding the dangerous half-truths that constitute so much conventional wisdom about management,and rejecting the total nonsense that too often passes for sound advice will help organizations perform better."

Question 8

The systems viewpoint of management regards the organization as systems of interrelated parts that operate together to achieve a common purpose.

Accepted Answer

The systems viewpoint of management focuses on the organization as a system of interconnected and interdependent parts that work together to achieve a common goal or purpose. This approach emphasizes the importance of understanding the relationships and interactions between different parts of the organization, and how changes or actions in one part can affect the performance of the entire system.

Question 9

Supporters of evidence-based management would say there are many really new ideas.

Accepted Answer

Supporters of evidence-based management believe that decisions should be based on empirical data, not just new or trendy ideas. They prioritize using research and data to support decision-making, rather than just relying on intuition or untested theories. Therefore, they would not necessarily say that there are many really new ideas, but rather many ideas that need to be tested and proven before they are implemented.

Question 10

Don, a restaurant manager and MBA student, was reflecting on a how he can apply the classical management viewpoint in his store from a recent class, which supposes his employees are rational in their decisions.

Accepted Answer

The classical management viewpoint assumes that employees are rational in their decisions and actions, therefore Don can apply this viewpoint in his restaurant management.

Question 11

The historical perspective of management includes three viewpoints-systems, contingency, and quality management.

Accepted Answer

The historical perspective of management includes three viewpoints: classical,behavioral,and quantitative.

Question 12

Evidence-based management is based on the belief that understanding the sound complete truths of conventional managerial wisdom and accepting much of the nonsense that often passes for sound advice can at times help organizations perform better.

Accepted Answer

As Stanford business scholars Jeffrey Pfeffer and Robert Sutton put it,evidence-based management is based on the belief that "facing the hard facts about what works and what doesn't,understanding the dangerous half-truths that constitute so much conventional wisdom about management,and rejecting the total nonsense that too often passes for sound advice will help organizations perform better."

Question 13

The contemporary perspective of management includes three viewpoints: systems, contingency, and quality management.

Accepted Answer

The contemporary perspective of management includes three viewpoints: systems, contingency, and quality management.

Question 14

Studying theoretical perspectives of management can help a manager in many ways, but seldom provides new ideas in new situations.

Accepted Answer

Studying theoretical perspectives of management can,among other things,provide new ideas that may be useful to you when you come up against new situations.

Question 15

Donna, the president of a national restaurant chain, believes that studying theoretical perspectives of management seldom gives clues to the meaning of outside events that could affect her company.

Accepted Answer

Studying theoretical perspectives of management gives clues to the meaning of outside events.It may allow you to understand events outside the organization that could affect it or you.

Question 16

Scientific management emphasized the scientific study of work methods to improve the productivity of individual workers.

Accepted Answer

Scientific management, also known as Taylorism, focused on optimizing work processes and improving efficiency by studying and standardizing work methods, as well as offering incentives to workers to increase productivity.

Question 17

The behavioral viewpoint of management emphasized the importance of encouraging employees to work more efficiently.

Accepted Answer

With the behavioral viewpoint,the emphasis was on the importance of understanding human behavior and motivating and encouraging employees toward achievement.

Question 18

Ali, a CEO of a large IT organization, understands that many challenges are coming in his industry; therefore, he tells his upper-level management that it's helpful to look at theoretical perspectives of management to help make predictions and develop principles to guide future company strategies and actions.

Accepted Answer

Ali is suggesting using theoretical perspectives of management to help guide future company strategies and actions, indicating that he believes it is helpful to do so.

Question 19

The classical viewpoint of management emphasized ways to manage work more efficiently.

Accepted Answer

The classical viewpoint of management, which was popular in the late 19th and early 20th centuries, emphasized ways to manage work more efficiently through scientific management and bureaucratic organization.

Question 20

When managing her company, Priya, the owner of ABC Manufacturing, utilizes the behavioral viewpoint of management, which emphasizes ways to manage work more efficiently.

Accepted Answer

The behavioral viewpoint of management emphasizes the importance of understanding and managing the behavior of employees, rather than just focusing on efficiency.

Quiz 2: Management Theory: Essential Background for the Successful Manager

During a manager's meeting, Paula, a district manager, discussed how to handle sensitive employee issues, and indicated correctly that management is really just an art.

By identifying the "therbligs" in a job, such as the supplies of a bricklayer, Frank and Lillian Gilbreth were able to eliminate costs while simultaneously reducing supplies wasted.

Peter Drucker, a famous 19th-century socialist, opposed capitalism and many current business theories.

Understanding theoretical perspectives of management will help you understand why some practices are still favored, whether for right or wrong reasons.

Susan, a department manager, believes that since the corporate office eliminated certain benefits to reduce costs, her employees have not been working as hard as in the past. This reduction in effort is known as "soldiering."

Scientific management focused on ways to improve worker morale.

Jeffrey Pfeffer and Robert Sutton believed that evidence-based management is based on the belief that facing the hard facts about what works and having to accept the nonsense that passes for sound advice will help organizations perform better.

The systems viewpoint of management regards the organization as systems of interrelated parts that operate together to achieve a common purpose.

Supporters of evidence-based management would say there are many really new ideas.

Don, a restaurant manager and MBA student, was reflecting on a how he can apply the classical management viewpoint in his store from a recent class, which supposes his employees are rational in their decisions.

The historical perspective of management includes three viewpoints-systems, contingency, and quality management.

Evidence-based management is based on the belief that understanding the sound complete truths of conventional managerial wisdom and accepting much of the nonsense that often passes for sound advice can at times help organizations perform better.

The contemporary perspective of management includes three viewpoints: systems, contingency, and quality management.

Studying theoretical perspectives of management can help a manager in many ways, but seldom provides new ideas in new situations.

Donna, the president of a national restaurant chain, believes that studying theoretical perspectives of management seldom gives clues to the meaning of outside events that could affect her company.

Scientific management emphasized the scientific study of work methods to improve the productivity of individual workers.

The behavioral viewpoint of management emphasized the importance of encouraging employees to work more efficiently.

The classical viewpoint of management emphasized ways to manage work more efficiently.

When managing her company, Priya, the owner of ABC Manufacturing, utilizes the behavioral viewpoint of management, which emphasizes ways to manage work more efficiently.

Peter Drucker, a famous 19^th-century socialist, opposed capitalism and many current business theories.