When a third party is at fault the best approach,while responding to a claim,is to not try to explain how the problem will be solved because that is the responsibility of the third party.

Question

Quizplus · Accepted Answer

It's important to communicate with the claimant about how the problem will be addressed, even if a third party is at fault, to maintain trust and provide reassurance that the issue is being taken seriously and solutions are being sought.

When a Third Party Is at Fault the Best Approach,while