Even if you can't immediately solve a problem when your company is at fault,you can at least promptly let the complaining person know that you are listening.

Question

Quizplus · Accepted Answer

This statement is true. It is important to show empathy and acknowledge the complaint, even if you cannot solve the problem immediately. This can help build trust and show that the company cares about their customers.

Even If You Can't Immediately Solve a Problem When Your