Question 1

Describe how arbitration compares to a typical court hearing. How is it different? How is it similar?

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Question 2

Describe the options for resolving conflicts between employees and management in a nonunion setting.

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Question 3

Describe the various steps to a grievance process in a typical union contract.

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Question 4

A recent certification election at Lutz Industries, a large manufacturing company, ended with the union winning representation rights. Management and the union are now preparing for their first contract bargaining sessions. Assume that you are the chief negotiator for the management team. Describe your goals for protecting management rights at Lutz Industries.

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Question 5

What does the research reveal about the effects of unions, both positive and negative?

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Question 6

Describe the possible reasons for the increase in nonunion workplace dispute resolution systems in recent years.

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Question 7

Describe the seven tests of just cause. How do these tests protect the rights of employees?

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Question 8

What are the advantages and disadvantages to a unilateral grievance resolution method?

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Question 9

What are the union's obligations under a typical union contract?

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Question 10

Why might nonunion arbitration of grievances be inferior to arbitration under a union contract and how might these deficiencies be addressed?

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Question 11

One of the key roles of an arbitrator is to interpret the language of a contract, even when that language is unclear or ambiguous. Describe the rules that arbitrators apply to try to fairly interpret the contract.

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Question 12

What are "Beck" rights, where do they stem from, and in what way are they related to agency shop agreements?

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Question 13

Grievance arbitration, while effective in applying accepted standards of justice to the workplace, is sometimes criticized. Describe these criticisms.

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Quiz 9: Contract Clauses and Their Administration