Question 1

Which of the following is not a form of social support?

Accepted Answer

Spending time discussing your own vision for yourself is not a form of social support. This is more related to personal goals and aspirations, rather than providing support to another person.

Question 2

What is "positive deviance"? Explain why this is an important concept for organizations.

Accepted Answer

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Question 3

Therese and Kathy both work in the accounting department at ABC Company. They go out to lunch, and Therese spends time telling Kathy how much she is valued by her co-workers and their boss. Therese is performing:

Accepted Answer

Therese is providing esteem support by expressing appreciation and recognition of Kathy's worth and contributions.

Question 4

Which of the following statements is true?

Accepted Answer

Research has shown that employees' level of flourishing, as measured by PERMA elements, is positively related to organizational outcomes such as productivity and financial performance. Therefore, statement C is true. Statement A is false because PERMA elements have been found to be positively related to work-related outcomes such as organizational commitment and career satisfaction. Statement B is false because well-being is a multifaceted concept that includes aspects such as positive emotions, engagement, meaning, and accomplishment, among others. Statement D is false because positive emotions can be cultivated through various practices and interventions. Statement E is also false because PERMA should be pursued for its own sake, not just as a means to an end such as a better career.

Question 5

What are "positive emotions," and how they are related to success? How can an individual increase his or her positivity?

Accepted Answer

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Question 6

What is true about research on the relationship of virtuous leadership to organizational and individual employee performance?

Accepted Answer

Recent research has indicated a positive relationship between virtuous leadership and both organizational and individual employee performance.

Question 7

Lee and Victor are good friends. Lee's laptop computer has become very slow and is not working correctly, and he goes to Victor and asks for help. Victor downloads some anti-malware software onto Lee's computer, and its performance improves. Victor has provided:

Accepted Answer

Victor has provided instrumental support by downloading anti-malware software onto Lee's computer to improve its performance. Instrumental support refers to tangible assistance provided to help someone complete a task or solve a problem.

Question 8

The amount of perceived helpfulness derived from our relationships with others is known as:

Accepted Answer

Social support refers to the perceived helpfulness derived from our relationships with others. It includes emotional, informational, and tangible support from friends, family, and other members of our social networks. Social support has been linked to numerous health benefits, including a lower risk of mental health problems and better physical health outcomes.

Question 9

The concept of ________ is defined as a state of being completely involved in an activity for its own sake.

Accepted Answer

The concept of flow is specifically defined as being completely involved in an activity for its own sake. Virtuousness, well-being, achievement, and flourishing are related concepts but do not specifically match this definition.

Question 10

What is conscious capitalism? Describe the principles of a consciously capitalistic organization.

Accepted Answer

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Question 11

___________ is defined as belonging to and serving something that you believe is bigger than yourself.

Accepted Answer

Belonging to and serving something bigger than oneself is one of the dimensions of meaningfulness, which refers to the sense that one's life has significance and purpose. Virtuousness relates to moral excellence, positive emotion to emotional well-being, social support to the presence of close relationships and social connections, and achievement to the attainment of goals or objectives, and these concepts do not necessarily relate to the idea of serving something larger than oneself.

Question 12

What is Positive OB? How does understanding this concept help managers?

Accepted Answer

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Question 13

Jackson and Samuel both work for XYZ Company, in different departments. They discover a common interest in classic cars, and on weekends often meet up at car shows. They are probably providing _______ to each other.

Accepted Answer

Jackson and Samuel are enjoying social companionship by meeting up at car shows and sharing their interest in classic cars.

Question 14

John received a poor performance evaluation from his boss. On the weekend, he talks with his neighbor Faisal about his situation. Faisal asks him questions about his work and the evaluation, and as a result John develops a plan of action for improving his productivity. Faisal has provided:

Accepted Answer

Faisal provided informational support by asking John questions about his work and the evaluation, which led John to develop a plan of action for improving his productivity. Instrumental support involves providing tangible assistance or resources, esteem support involves providing encouragement and recognition, achievement support involves helping someone achieve specific goals, and social companionship involves providing emotional support and companionship.

Question 15

Flourishing represents the extent to which our lives contain:

Accepted Answer

PERMA represents the five key elements of well-being and flourishing, which include positive emotion, engagement, relationships, meaning, and accomplishment.

Question 16

Well-being is the combined impact of all but one of the following. Which one?

Accepted Answer

The combined impact of engagement, relationships, achievement, meaning, and productivity contributes to overall well-being. Therefore, the missing factor is productivity.

Question 17

Explain this statement: "Positive and negative emotions are not polar opposites." What should be the ratio between an individual's positive and negative emotions?

Accepted Answer

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Question 18

Explain how does positivity (that is, positive OB) affects organizational outcomes.

Accepted Answer

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Question 19

The capacity to foster collective abandonment of justified resentment, bitterness, and blame is known as:

Accepted Answer

Forgiveness is the capacity to let go of justified resentment, bitterness, and blame. It involves a willingness to move on from past grievances and to not hold them against others. Forgiveness can lead to the building or rebuilding of trust and can promote flourishing in relationships and communities. Integrity and virtuousness are related to moral values and character, but do not necessarily involve forgiveness. Flourishing is a state of well-being and growth, but may or may not involve forgiveness as a component.

Question 20

Define the terms "mindfulness" and "mindlessness." What are the benefits of being mindful? Give an example from your own life of a time when you have experienced each of these.

Accepted Answer

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Quiz 7: Positive Organizational Behavior