Question 1

Two different project teams recently submitted proposals for very promising ideas, but the budget will not allow both to go forward this year.Amanda is making the tough decisions about which should be the focus this time, as a part of her ______ role.

Accepted Answer

Because you'll never have enough time, money, and so on, you'll need to be a resource allocator as a manager, setting priorities about use of resources.

Question 2

Chemka is speaking at a press conference to discuss the company's plans to close three underperforming branches after several years and several rounds of changes in trying to keep them open.Chemka is performing the _______ role.

Accepted Answer

You are expected, of course, to be a diplomat, to put the best face on the activities of your work unit or organization to people outside it.This is the informational role of spokesperson.

Question 3

Armed with a stack of market research, Jalen, a marketing department manager, is in the research and development manager's office attempting to convince him to eliminate two features his engineers plan to add to a product, and replace them with two others based on customer preference.Jalen is operating in the ______ role.

Accepted Answer

To be a manager is to be a continual negotiator, working with others inside and outside the organization to accomplish your goals.

Question 4

The ability to think analytically is associated with ______ skills.

Accepted Answer

Conceptual skills consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together.

Question 5

Conceptual skills are particularly important for ______ managers.

Accepted Answer

Conceptual skills are particularly important for top managers, who must deal with problems that are ambiguous but that could have far-reaching consequences.

Question 6

To inspire innovation, Jinyuan encourages his employees to devote one afternoon a month to work on pet projects, just to spend time in the lab experimenting and thinking freely.He is acting in the ______ role.

Accepted Answer

A good manager is expected to be an entrepreneur, to initiate and encourage change and innovation.

Question 7

______ skills consist of the job-specific knowledge needed to perform well in a specialized field.

Accepted Answer

Technical skills consist of the job-specific knowledge needed to perform well in a specialized field.

Question 8

Marie recently became a managing partner at her law firm.Though her job has changed, she still needs to have the necessary ______ skills to advise and review the contracts of the real estate attorneys that she manages.

Accepted Answer

Technical skills consist of the job-specific knowledge needed to perform well in a specialized field.

Question 9

The belief that you control your own destiny is called

Accepted Answer

Internal locus of control is the belief that you control your own destiny, that external forces will have little influence.

Question 10

After her divorce, Jillian had to go back to work.While she interviewed to return to her previous accounting profession, she began a custom wedding invitation business.Jillian would best be described as a(n)

Accepted Answer

So-called necessity entrepreneurs are people such as laid-off corporate workers, discharged military people, immigrants, and divorced homemakers who suddenly must earn a living and are simply trying to replace lost income.These make up about 11% of entrepreneurs.

Question 11

Despite the appeal of the opportunity, Samantha decided to delay taking her product to foreign markets because she felt that her current personnel did not have enough international experience.She was exhibiting ______ skills.

Accepted Answer

Conceptual skills consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together.

Question 12

Which of the following is more characteristic of an entrepreneur than a manager?

Accepted Answer

More characteristic of entrepreneurs than managers are self-confidence and tolerance for risk.Precisely because they are willing to take risks in the pursuit of new opportunities and even risk personal financial failure, entrepreneurs need the confidence to act decisively.

Question 13

Research has shown that all of the following are characteristics of an entrepreneur except which?

Accepted Answer

An entrepreneur has a high need for achievement, a belief in personal control of destiny, a high energy level and action orientation, a high tolerance for ambiguity, and self-confidence and tolerance for risk.

Question 14

According to researcher Robert Katz, which of the following is one of three principal skills acquired by experienced managers?

Accepted Answer

In the mid-1970s, researcher Robert Katz found that through education and experience managers acquire three principal skills: technical, conceptual, and human.

Question 15

Jeremy Stoppelman and Russel Simmons, founders of Yelp, a website with reviews of businesses, created a new type of business that did not exist before their efforts.They would best be described as

Accepted Answer

Most small businesses originate with people like Stoppelman and Simmons.They are the entrepreneurs, the people with the idea, the risk takers.

Question 16

_________ means taking risks to try to create a new enterprise.

Accepted Answer

Entrepreneurship is the process of taking risks to try to create a new enterprise.

Question 17

Colin takes notes at executive council meetings and prepares summaries to present to middle managers and supervisors at a monthly meeting.This task is part of a(n) _______ role.

Accepted Answer

Workers complain they never know what's going on if a supervisor fails in the role of disseminator.Managers need to constantly disseminate important information to employees, as via e-mail and meetings.

Question 18

The defining difference between an entrepreneur and an intrapreneur is that the latter

Accepted Answer

An entrepreneur is someone who sees a new opportunity for a product or service and launches a business to try to realize it.An intrapreneur is someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization's resources to try to realize it.

Question 19

Jocelyn's staff is upset because they normally receive their paychecks or direct deposits on Fridays and occasionally on Thursdays if there is a holiday.Tomorrow is Friday, July 4, and the bank did not process payments today as expected, so Jocelyn is on the phone trying to get the situation resolved as part of which managerial role?

Accepted Answer

Unforeseen problems, from product defects to international currency crises, require a manager to be a disturbance handler, fixing problems.

Question 20

The development of Google News by Google employees experimenting with ways to facilitate browsing news from several sources is an example of

Accepted Answer

An example of an intrapreneur is Marissa Mayer of Google developing a researcher's personal news reading program into Google News.

Quiz 1: The Exceptional Manager: What You Do, How You Do It