Question 1

According to Ginnett's model of team leadership,groups must grapple with the issues of leadership climate and competence.These fit best within the realm of

Accepted Answer

Leadership climate and competence are related to authority, as they involve the leader's ability to influence and guide the team effectively.

Question 2

This refers to interactions among team members,including such aspects as how they communicate with others,express feelings toward each other and deal with conflict with each other.

Accepted Answer

Group dynamics refers to the way in which individuals interact within a group and the impact of that interaction on the group as a whole. It includes communication, conflict resolution, leadership, and roles within the group.

Question 3

"Does the team have a meaningful piece of work,sufficient autonomy to perform it and access to knowledge of its results?" This relates to which of the following variables for a team to work effectively?

Accepted Answer

This statement relates to the task structure variable, which refers to the degree to which tasks are well-defined and have clear goals and procedures for accomplishing them. The statement is suggesting that the team has meaningful work to do (clear goals), has autonomy to perform it (clear procedures), and has access to knowledge of its results (clear feedback). Therefore, the best choice is B - task structure.

Question 4

A highly cohesive group with members who overstep their boundaries or even violate laws to please the leader illustrates

Accepted Answer

Ollieism refers to actions taken by group members that involve overstepping boundaries or violating laws to please a leader, often seen in highly cohesive groups.

Question 5

For a team to do well,the individuals composing the team must sometimes not maximize their individual effort.This is referred to as

Accepted Answer

Subsystem nonoptimization refers to situations where individuals must sacrifice their own individual effort for the greater good or success of the team. This can include situations such as sharing resources, coordinating efforts, and compromising to achieve a common goal. In these situations, individuals may need to prioritize the success of the team over their own personal goals or objectives. Span of control refers to the number of subordinates a manager or leader is responsible for directing. Process loss refers to inefficiencies or errors that occur during group or team processes. Intersender role conflict refers to conflict or confusion that arises when an individual receives conflicting messages or demands from multiple sources.

Question 6

These are the informal rules that groups adopt to regulate and regularize group members' behaviors.

Accepted Answer

Norms are informal rules that groups adopt to regulate and regularize group members' behaviors. Values refer to the beliefs and principles that are important to an individual or group. Meanings are the interpretation and significance assigned to something. Groupthink is a phenomenon where group members prioritize group harmony over critical thinking and decision making.

Question 7

According to Katzenbach and Smith,which of the following may be the most important single step in teamwork?

Accepted Answer

The answer of According to Katzenbach and Smith,which of the...

Question 8

Receiving conflicting information from two or more people about their expectations for your work behavior reflects

Accepted Answer

Intersender role conflict occurs when different individuals provide conflicting expectations, instructions or demands to the same person. Hence, receiving conflicting information from multiple individuals about work behavior reflects intersender role conflict.

Question 9

Functional,interdependent roles are characteristic of which stage of group development?

Accepted Answer

The performing stage is the final stage of group development where the group has established clear roles and responsibilities, communication is open and effective, and members are working collaboratively towards a common goal. In this stage, interdependent roles are characteristic, meaning that each member relies on the other members to achieve success.

Question 10

These are the sets of expected behaviors associated with particular jobs or positions.

Accepted Answer

Group roles are the sets of expected behaviors associated with particular jobs or positions within a group. They outline responsibilities and expectations for individuals within a group and are important for group effectiveness. Groupthink refers to a phenomenon where group members prioritize harmony and consensus over critical thinking, which can result in poor decision-making. Social facilitation refers to the tendency for people to perform better on simple tasks when in the presence of others. Group dynamics refer to the interpersonal relationships and interactions between group members that can affect group behavior and performance.

Question 11

Receiving inconsistent signals about expected behavior from the same person as in,"I need this report back in five minutes and it had better be perfect",is called

Accepted Answer

Intrasender role conflict refers to receiving conflicting signals about expected behavior from the same person. The scenario given in the question demonstrates intrasender role conflict. This is because the same person is sending conflicting signals - on one hand demanding the report back in just five minutes, while on the other hand, expecting it to be perfect.

Question 12

This stage of development of groups is characterized by polite conversation,the gathering of superficial information about fellow members and low trust.

Accepted Answer

This stage is known as forming, where group members are just getting to know each other and trying to establish a comfortable environment. Trust is low, and the conversation tends to be polite and superficial.

Question 13

This role conflict occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products when this behavior is inconsistent with the salesperson's values and beliefs.

Accepted Answer

Person-role conflict occurs when there is a clash between the demands of a role and the individual's personal values or beliefs. In this case, the salesperson is being asked to act against their values.

Question 14

The sum of forces that attract members to a group,provide resistance to leaving it and motivate them to be active in it is called

Accepted Answer

Group cohesion refers to the level of attraction and unity that members of the group have towards each other and towards the group as a whole. It provides resistance to leaving the group and motivates members to be active participants, which are essential elements for group success. Group polarization refers to the tendency of group members to adopt more extreme positions than the ones they originally held. Social facilitation refers to the phenomenon where individuals perform better in the presence of others. Punctuated equilibrium refers to a theory in group decision making that suggests that groups go through periods of stability and change.

Question 15

Which of the following is a possible solution for groupthink?

Accepted Answer

Using independent subgroups to make recommendations can allow for different perspectives and ideas to be brought to the table, which can counteract the effects of groupthink. Additionally, having subgroups work independently can prevent the pressure to conform to the dominant group opinion. The other choices, increasing cohesiveness, isolating the group, and using mindguards, would likely only exacerbate the effects of groupthink.

Question 16

The clear emergence of a leader and the development of group norms and cohesiveness are the key indicators of the _____ stage of group development.

Accepted Answer

The norming stage is characterized by the emergence of a leader, development of group norms, and increased cohesiveness among group members.

Question 17

One of the disadvantages of highly cohesive group is finding that,people in such groups often become more concerned with striving for unanimity than in objectively appraising different courses of action.This phenomenon is called

Accepted Answer

Groupthink is a well-known phenomenon in which highly cohesive groups focus too much on achieving consensus and maintaining harmony rather than critically evaluating alternatives. This can lead to poor group decisions, lack of creativity, and ultimately, bad outcomes. Punctuated equilibrium refers to a different concept related to group behavior, in which groups experience phases of stability and conflict, whereas "overbounding" and "Ollieism" are not recognized or widely used terms in the context of group dynamics.

Question 18

At the organizational level,the TLM model suggests that we examine _____ that may be impacting the team.

Accepted Answer

The TLM (Team Leadership Model) suggests examining the reward system at the organizational level as it can significantly impact team dynamics and performance.

Question 19

Which of the following is an authority dynamic?

Accepted Answer

A team task typically involves one or more individuals holding authority over others. This authority can be based on job titles, skill levels, or other factors. The team leader or supervisor is typically responsible for setting expectations, assigning tasks, and monitoring progress, which all contribute to an authority dynamic within the team. The other choices do not necessarily involve authority dynamics.

Question 20

A person is experiencing _____ if he/she wonders,"Just what am I supposed to be doing?"

Accepted Answer

Role ambiguity is the confusion and uncertainty that a person experiences about their role or what is expected of them. This can lead to anxiety and difficulty in performing their job or task. The statement "Just what am I supposed to be doing?" reflects the uncertainty and lack of clarity about one's role.

Quiz 10: Groups, Teams, and Their Leadership