Question 1

Discuss whether organizations should use personality testing as part of the hiring process.What guidelines should managers follow? Assume you have to take a personality test.What traits would you try to minimize and why?

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Question 2

Define "self-efficacy." Explain what influences a person's self-efficacy,and the behavioral patterns that result from high and low self-efficacy.Discuss at least five ways that a manager can influence a subordinate's self-efficacy at work.

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Question 3

David Waynescott is a highly successful lawyer who specializes in class action suits against pharmaceutical companies.Think about Gardner's theory of multiple intelligences.Profile the intelligences that Waynescott probably possesses and describe how each makes him excel at his job.

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Question 4

FPS is a small firm that provides services to publishers using a team of freelancers.The president,Marsha,is a big-picture,conceptual,strategy-type person.She has a strong personality and makes decisions quickly.Claire,the vice president,is charged with implementing decisions and getting the projects done on time,within budget,and to the clients' satisfaction.She is more of the office "mother figure."
FPS needs to expand.Marsha wants to add a person to help her strategize; Claire needs assistance with managing the increased project load.Claire is worried about:
• keeping up with the projects.
• keeping the freelancers happy.
• the reputation of FPS should she fall behind.
Marsha is getting increasingly aggravated that Claire doesn't see the big picture.Claire is getting more and more stressed out.She falls ill and has to miss a week of work.Marsha's response is to tell the office manager that she'll have to manage the freelance team until Claire comes back.The office manager has no project experience.Now,two projects are late,and the freelancers have started to call Marsha to complain that they aren't getting the assistance they need.
When Claire returns,Marsha asks her to "make things right" with the clients and freelancers.She wants Claire to say that her illness caused the delays.
Using the 3-Step Problem-Solving Approach and the Organizing Framework,how can FPS resolve this issue and expand in the best way? Remember,you need to:

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Question 5

Meg (born and raised in Connecticut)is working with Namuto (born and raised in Tokyo)on a project for their OB class.Meg knows she can create a successful presentation,but she's concerned that (1)Namuto seems to defer all decisions to her,and (2)Namuto immediately backs down on suggestions if Meg disagrees.
Does this mean that Meg has higher self-esteem than Namuto? If so,how can Namuto develop higher self-esteem?

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Question 6

Quantum Force wants to hire EI First to provide emotional intelligence products and services.Several members of the board of directors are reluctant to employ these services.They dispute the benefits of emotional intelligence and its relationship to job performance and leadership.
You are responsible for making a presentation to the board of directors to address this reluctance.How would you define emotional intelligence and describe the benefits to Quantum Force?

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Question 7

Inez wants to join an international humanitarian group.The group is comprised of people from many different backgrounds and nationalities.Since it's important to establish the group as a functional unit,all members will submit a CSE as part of the selection process.
What is a core self-evaluation? Identify and explain the components of core self-evaluation.Describe how a group leader can use CSEs to create a more effective unit.

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Question 8

Define "locus of control," and describe what it means to have an "internal" and "external" locus of control.Give an example of each from your own experiences in school or work.

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Question 9

You volunteer for Campus Social,a group that sets up events for incoming students to help them acclimate to the campus culture.This is your third year and you expected to be appointed student header.The dean informs you that someone else has been chosen to lead the group.

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Question 10

What is "emotional stability"? How is emotional stability related to variables that are important for managers?

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Question 11

Anita is an introvert and finds it hard to take control of a meeting.Based on her hard work and strong results,she has been promoted to team leader.What steps can Anita take to be effective her new position?

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Question 12

Discuss the good and bad of anger at work.Are there benefits to anger? Explain your answer.

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Question 13

What is a "proactive personality"? Why is it important for managers to be proactive and have proactive subordinates? Now describe an example of proactivity from your student experience.

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Quiz 3: Individual Differences and Emotions