Question 1

High efficiency/high effectiveness situations:

Accepted Answer

High efficiency/high effectiveness situations arise when managers choose the right goals to pursue and make good use of resources to achieve these goals. It results in the production of a product that customers want at a quality and price that they can afford.

Question 2

In _____,the task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance.

Accepted Answer

In controlling, the task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance. The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness.

Question 3

_____ is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

Accepted Answer

Organizing is structuring working relationships so organizational members interact and cooperate to achieve organizational goals. Organizing people into departments according to the kinds of job-specific tasks they perform lays out the lines of authority and responsibility among different individuals and groups.

Question 4

Which of the following is true of effectiveness?

Accepted Answer

Effectiveness is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals. Organizations are effective when managers choose appropriate goals and then achieve them.

Question 5

Which of the following is true of low efficiency/high effectiveness situations?

Accepted Answer

Low efficiency/high effectiveness situations arise when manager choose the right goals to pursue, but do a poor job of using resources to achieve these goals. These situations result in the production of a product that customers want, but that is too expensive for them to buy.

Question 6

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue,what actions to take,and how to use resources to achieve these goals?

Accepted Answer

Strategy refers to a cluster of decisions concerning what organizational goals to pursue, what actions to take, and how to use resources to achieve these goals.

Question 7

A formal system of reporting relationships that coordinates and motivates organizational members so that they work together to attempt to achieve organizational goals is called an organizational:

Accepted Answer

Organizing is structuring working relationships so organizational members interact and cooperate to achieve organizational goals. Organizing people into departments according to the kinds of job-specific tasks they perform lays out the lines of authority and responsibility among different individuals and groups.

Question 8

Which of the following is true of low efficiency/low effectiveness situations?

Accepted Answer

Low efficiency/low effectiveness situations arise when managers choose the wrong goals to pursue and make poor use of resources. It results in the production of a low-quality product that customers do not want.

Question 9

In what order do managers typically perform the managerial functions?

Accepted Answer

Typically, the order in which managers perform the managerial functions are: (1) planning, (2) organizing, (3) controlling, and (4) leading.

Question 10

When managers _____,they articulate a clear organizational vision for the organization's members to accomplish,and they energize and enable employees so that everyone understands the part he/she plays in achieving organizational goals.

Accepted Answer

In leading, managers articulate a clear organizational vision for the organization's members to accomplish, and they energize and enable employees so that everyone understands the part he/she plays in achieving organizational goals.

Question 11

When a manager lays out the lines of authority and responsibility among different individuals and groups,the manager is:

Accepted Answer

Organizing is structuring working relationships so organizational members interact and cooperate to achieve organizational goals. Organizing people into departments according to the kinds of job-specific tasks they perform lays out the lines of authority and responsibility among different individuals and groups.

Question 12

An organization's _____ is a short,succinct,and inspiring statement of what the organization intends to become.

Accepted Answer

An organization's vision is a short, succinct, and inspiring statement of what the organization intends to become and the goals it is seeking to achieve-its desired future state. In leading, managers articulate a clear organizational vision for the organization's members to accomplish, and they energize and enable employees so everyone understands the part he/she plays in achieving organizational goals.

Question 13

Which of the managerial functions involves managers using their power,personality,influence,persuasion,and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

Accepted Answer

Leadership involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony. It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals.

Question 14

Which of the following is true of leadership?

Accepted Answer

Leadership revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals. Another outcome of leadership is a highly motivated and committed workforce.

Question 15

Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

Accepted Answer

In controlling, the task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance. The outcome of the control process is the ability to measure performance accurately and regulate organizational efficiency and effectiveness.

Question 16

To perform the _____ task,managers identify and select appropriate organizational goals and courses of action.

Accepted Answer

To perform the planning task, managers identify and select appropriate organizational goals and courses of action; they develop strategies for how to achieve high performance. The three steps involved in planning are (1) deciding which goals the organization will pursue, (2) deciding what strategies to adopt to attain those goals, and (3) deciding how to allocate organizational resources to pursue the strategies that attain those goals.

Question 17

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

Accepted Answer

A low-cost strategy is a way of obtaining customers by making decisions that allow an organization to produce goods or services more cheaply than its competitors so it can charge lower prices than they do.

Question 18

The strategy of delivering new,exciting,and unique products to the customers is known as a _____ strategy.

Accepted Answer

The strategy of delivering new, exciting, and unique products to the customers is known as a differentiation strategy.

Question 19

The goals chosen by the management of Dino's Cafe seemed inappropriate for the store,but the management did make good use of the various resources in pursuing these goals.Dino's Cafe is said to have:

Accepted Answer

High efficiency/low effectiveness situations arise when managers choose inappropriate goals, but make good use of resources to pursue these goals. It results in the production of a high-quality product that customers do not want.

Question 20

How to allocate organizational resources to pursue the strategies that attain set goals,is a question addressed during:

Accepted Answer

To perform the planning task, managers identify and select appropriate organizational goals and courses of action; they develop strategies for how to achieve high performance. The three steps involved in planning are (1) deciding which goals the organization will pursue, (2) deciding what strategies to adopt to attain those goals, and (3) deciding how to allocate organizational resources to pursue the strategies that attain those goals.

Quiz 1: The Management Process Today

High efficiency/high effectiveness situations:

In _____,the task of managers is to evaluate how well an organization has achieved its goals and to take any corrective actions needed to maintain or improve performance.

_____ is the process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals.

Which of the following is true of effectiveness?

Which of the following is true of low efficiency/high effectiveness situations?

Which of the following refers to a cluster of decisions concerning what organizational goals to pursue,what actions to take,and how to use resources to achieve these goals?

A formal system of reporting relationships that coordinates and motivates organizational members so that they work together to attempt to achieve organizational goals is called an organizational:

Which of the following is true of low efficiency/low effectiveness situations?

In what order do managers typically perform the managerial functions?

When managers _____,they articulate a clear organizational vision for the organization's members to accomplish,and they energize and enable employees so that everyone understands the part he/she plays in achieving organizational goals.

When a manager lays out the lines of authority and responsibility among different individuals and groups,the manager is:

An organization's _____ is a short,succinct,and inspiring statement of what the organization intends to become.

Which of the managerial functions involves managers using their power,personality,influence,persuasion,and communication skills to coordinate people and groups so that their activities and efforts are in harmony?

Which of the following is true of leadership?

Which of the following processes gives the managers the ability to measure performance accurately and regulate organizational efficiency and effectiveness?

To perform the _____ task,managers identify and select appropriate organizational goals and courses of action.

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

The strategy of delivering new,exciting,and unique products to the customers is known as a _____ strategy.

The goals chosen by the management of Dino's Cafe seemed inappropriate for the store,but the management did make good use of the various resources in pursuing these goals.Dino's Cafe is said to have:

How to allocate organizational resources to pursue the strategies that attain set goals,is a question addressed during: