Question 1

The citizens of the United States and France tend to spend more and save less.

Accepted Answer

A national culture with a short-term orientation is concerned with maintaining personal stability or happiness and living for the present.The United States and France have a short-term orientation,and their citizens tend to spend more and save less.

Question 2

Organizations that are not currently selling goods in a particular task environment but which could choose to enter this environment if they wanted to are known as:
A) suppliers.
B) potential competitors.
C) potential distributors.
D) competitors.
E) distributors.

Accepted Answer

Potential competitors are organizations that are not presently in a task environment but could enter if they so choose.

Question 3

Economies of scale,brand loyalty,and government regulations that impede access can lead to ______________.
A) global outsourcing
B) power distance
C) barriers to entry
D) global downsizing
E) barriers to exit

Accepted Answer

Barriers to entry are factors that make it difficult and costly for a company to enter a particular task environment or industry.It results from three main sources: economies of scale,brand loyalty,and government regulations that impede entry.

Question 4

A society that has a short-term orientation places high value on persistence in the achievement of goals.

Accepted Answer

A national culture with a long-term orientation rests on values such as thrift (saving)and persistence in achieving goals.

Question 5

Building customer awareness of the newcomer's product is very costly in which of the following sources of barriers to entry?
A) Economies of scale
B) Technological barriers
C) Administrative barriers
D) Government regulations
E) Brand loyalty

Accepted Answer

If established organizations enjoy significant brand loyalty,then a new entrant will find it extremely difficult and costly to obtain a share of the market.Newcomers must bear huge advertising costs to build customer awareness of the goods or services they intend to provide.

Question 6

When a firm that has not traditionally been a competitor of EcoPro suddenly creates a new type of product that makes the products of EcoPro obsolete,this is an example of which type of force in the environment?
A) General environment
B) Task environment
C) Economic environment
D) Legal environment
E) Political environment

Accepted Answer

One of the most important forces that an organization confronts in its task environment is competitors.Competitors are organizations that produce goods and services similar to a particular organization's goods and services.This includes new competitors who create substitute products.

Question 7

Organizations that produce goods that are similar to another organization's goods are known as:
A) suppliers.
B) distributors.
C) competitors.
D) customers.
E) wholesalers.

Accepted Answer

Competitors are organizations that produce goods and services similar to a particular organization's goods and services.

Question 8

The set of forces and conditions that originate with global suppliers,distributors,customers,and competitors and affect an organization's ability to obtain inputs and dispose of its outputs is the ________________ environment.
A) demographic
B) legal
C) task
D) societal
E) general

Accepted Answer

The task environment is the set of forces and conditions that originate with global suppliers,distributors,customers,and competitors;these forces and conditions affect an organization's ability to obtain inputs and dispose of its outputs.

Question 9

Which of the following statements accurately defines brand loyalty?
A) It is the repurchase behavior shown by customers due to the absence of viable alternatives.
B) It is the repurchase behavior shown by customers due to the fear of trying a new brand.
C) It is the customers' preference for the products currently in the task environment.
D) It is the perception of customers that some brands are equivalent.
E) It implies that the brand delivers what it promises.

Accepted Answer

Brand loyalty is customers' preference for the products of organizations currently existing in the task environment.If established organizations enjoy significant brand loyalty,a new entrant will find it difficult and costly to obtain a share of the market.

Question 10

A supplier's bargaining position is strong when:
A) the input is vital to the organization.
B) there are a large number of suppliers as the source of an input.
C) the supply is free.
D) the supply is not protected by a patent.
E) alternate resources can be substituted for their specific supply.

Accepted Answer

A supplier's bargaining position is especially strong when (1)the supplier is the sole source of an input and (2)the input is vital to the organization.

Question 11

With Dell Computer,the actions of suppliers,distributors,customers,and competitors affect their managers' ability to obtain resources and dispose of outputs,and thus,have a significant impact on ______________.
A) the legal environment
B) the political environment
C) short-term decision making
D) demographics
E) the sociocultural environment

Accepted Answer

Forces in the task environment result from the actions of suppliers,distributors,customers,and competitors both at home and abroad.These four groups affect a manager's ability to obtain resources and dispose of outputs daily,weekly,and monthly and thus have a significant impact on short-term decision making.

Question 12

An organization's major customer puts pressure on the organization to reduce prices of its products.This is an example of the organization's __________________ environment.
A) demographic
B) task
C) political
D) legal
E) sociocultural

Accepted Answer

The task environment is the set of forces and conditions that originate with global suppliers,distributors,customers,and competitors;these forces and conditions affect an organization's ability to obtain inputs and dispose of its outputs.

Question 13

For Dell Computer,the educational institutions that train future Dell employees are its:
A) competitors.
B) distributors.
C) customers.
D) suppliers.
E) representatives.

Accepted Answer

Suppliers are the individuals and companies that provide an organization with the input resources (such as raw materials,component parts,or employees)that it needs to produce goods and services.

Question 14

Heartz Ltd. ,provides Glayton Technologies with input resources that it needs to produce its products.In this context,which of the following categories does Heartz Ltd. ,belong to?
A) Suppliers
B) Competitors
C) Distributors
D) Customers
E) Wholesalers

Accepted Answer

Suppliers are the individuals and companies that provide an organization with the input resources (such as raw materials,component parts,or employees)that it needs to produce goods and services.

Question 15

When a company contracts with suppliers in other countries to make the various inputs that go into its products or to assemble the final products to reduce costs,_________________ occurs.
A) inverted sourcing
B) power distance
C) global outsourcing
D) shared services
E) global downsizing

Accepted Answer

Global outsourcing occurs when a company contracts with suppliers in other countries to make the various inputs or components that go into its products or to assemble the final products to reduce costs.

Question 16

The cost advantages that are associated with large operations are known as:
A) brand loyalty.
B) power distance.
C) boundary spanning.
D) gatekeeping functions.
E) economies of scale.

Accepted Answer

Economies of scale are the cost advantages associated with large operations.Economies of scale result from factors such as manufacturing products in very large quantities,buying inputs in bulk,or making more effective use of organizational resources than do competitors by fully utilizing employees' skills and knowledge.

Question 17

The wide-ranging global,economic,technological,sociocultural,and political forces that affect the organization and its task environment is the __________________ environment.
A) competitors'
B) micro
C) near
D) task
E) general

Accepted Answer

The general environment includes the wide-ranging global,economic,technological,sociocultural,demographic,political,and legal forces that affect the organization and its task environment.

Question 18

A culturally diverse management team can be a source of strength for an organization participating in the global marketplace.

Accepted Answer

A culturally diverse management team can be a source of strength for an organization participating in the global marketplace.

Question 19

Organizations that help other organizations to sell their goods to customers are known as:
A) competitors.
B) potential competitors.
C) distributors.
D) customers.
E) suppliers.

Accepted Answer

Distributors are organizations that help other organizations sell their goods or services to customers.

Question 20

Factors that make it difficult and costly for a company to enter a particular task environment or industry (is)are ______________.
A) political forces
B) barriers to entry
C) demographic forces
D) barriers to exit
E) power distance

Accepted Answer

Barriers to entry are factors that make it difficult and costly for a company to enter a particular task environment or industry.

Quiz 4: Managing in the Global Environment

The citizens of the United States and France tend to spend more and save less.

Organizations that are not currently selling goods in a particular task environment but which could choose to enter this environment if they wanted to are known as:

Economies of scale,brand loyalty,and government regulations that impede access can lead to ______________.

A society that has a short-term orientation places high value on persistence in the achievement of goals.

Building customer awareness of the newcomer's product is very costly in which of the following sources of barriers to entry?

When a firm that has not traditionally been a competitor of EcoPro suddenly creates a new type of product that makes the products of EcoPro obsolete,this is an example of which type of force in the environment?

Organizations that produce goods that are similar to another organization's goods are known as:

The set of forces and conditions that originate with global suppliers,distributors,customers,and competitors and affect an organization's ability to obtain inputs and dispose of its outputs is the ________________ environment.

Which of the following statements accurately defines brand loyalty?

A supplier's bargaining position is strong when:

With Dell Computer,the actions of suppliers,distributors,customers,and competitors affect their managers' ability to obtain resources and dispose of outputs,and thus,have a significant impact on ______________.

An organization's major customer puts pressure on the organization to reduce prices of its products.This is an example of the organization's __________________ environment.

For Dell Computer,the educational institutions that train future Dell employees are its:

Heartz Ltd. ,provides Glayton Technologies with input resources that it needs to produce its products.In this context,which of the following categories does Heartz Ltd. ,belong to?

When a company contracts with suppliers in other countries to make the various inputs that go into its products or to assemble the final products to reduce costs,_________________ occurs.

The cost advantages that are associated with large operations are known as:

The wide-ranging global,economic,technological,sociocultural,and political forces that affect the organization and its task environment is the __________________ environment.

A culturally diverse management team can be a source of strength for an organization participating in the global marketplace.

Organizations that help other organizations to sell their goods to customers are known as:

Factors that make it difficult and costly for a company to enter a particular task environment or industry (is) are ______________.