Question 1

Social structure is:
A) the set of values that a society considers important.
B) the traditional system of relationships established between people and groups in a society.
C) the hierarchical arrangements of people in society.
D) a collection of human beings.
E) an outcome of changes in,or changing attitudes toward,the characteristics of a population.

Accepted Answer

Social structure is the arrangement of relationships between individuals and groups in a society.

Question 2

The combination of equipment and skills that a manager uses in the production and distribution of goods is known as:
A) economies of scale.
B) inflation.
C) competitive advantage.
D) technology.
E) the general environment.

Accepted Answer

Technology is the combination of tools,machines,computers,skills,information,and knowledge that managers use in the design,production,and distribution of goods and services.

Question 3

In an organization's general environment,inflation is an example of a(an)__________________ force.
A) sociocultural
B) economic
C) demographic
D) political
E) legal

Accepted Answer

Economic forces include interest rates,inflation,unemployment,and economic growth.

Question 4

Deregulation and privatization are a part of which of the following forces in the general environment?
A) Political and legal
B) Technological
C) Sociocultural
D) Economic
E) Demographic

Accepted Answer

Deregulation,privatization,and the removal of legal barriers to trade are a few of the many ways in which changing political and legal forces can challenge organizations and managers.

Question 5

In the context of the global general environment,which of the following accurately defines economic forces?
A) They refer to the situation in an economy in which the distribution of resources among the people is considered fair.
B) They refer to pressure emanating from the social structure of a country or society or from the national culture.
C) They refer to the factors impacting the process of predicting the movements of the economy.
D) They are the interest rates,inflation,unemployment,economic growth,and other factors that affect the general health and well-being of a nation.
E) They are policies,decisions,or events that produce a microeconomic effect on commerce,employment,or incomes.

Accepted Answer

Economic forces affect the general health and well-being of a country or world region.They include interest rates,inflation,unemployment,and economic growth.Economic forces produce many opportunities and threats for managers.

Question 6

The collection of values that a society considers important and the norms of behavior that are approved by the society are known as:
A) sociocultural forces.
B) economies of scale.
C) the national culture.
D) the task environment.
E) demographic forces.

Accepted Answer

National culture is the set of values that a society considers important and the norms of behavior that are approved or sanctioned in that society.

Question 7

A tax that a government imposes on goods imported into the country is known as a(n):
A) sanction.
B) free-trade tax.
C) quota.
D) embargo.
E) tariff.

Accepted Answer

A tariff is a tax that a government imposes on imported or,occasionally,on exported goods.

Question 8

The population of the United States is shifting from the Northeast to the Southwest.This is an example of which type of force in the general environment?
A) Political
B) Legal
C) Sociocultural
D) Economic
E) Demographic

Accepted Answer

Demographic forces are outcomes of changes in,or changing attitudes toward,the characteristics of a population,such as age,gender,ethnic origin,race,sexual orientation,and social class.

Question 9

The values,norms,knowledge,beliefs,moral principles,laws,customs,and other practices that unite the citizens of a country are known as ______________.
A) the free-trade doctrine
B) representative democracy
C) a free-trade economy
D) the national culture
E) culture shock

Accepted Answer

National culture includes the values,norms,knowledge,beliefs,moral principles,laws,customs,and other practices that unite the citizens of a country.

Question 10

In the United States individualism is highly valued,and in Korea and Japan individuals are expected to conform to group expectations.In the context of the general environment,this is an example of a(n)__________________ force.
A) demographic
B) power distance
C) sociocultural
D) individual
E) political

Accepted Answer

Societies differ substantially in the values and norms that they emphasize.For example,in the United States individualism is highly valued,and in Korea and Japan individuals are expected to conform to group expectations.Sociocultural forces are pressures emanating from the social structure of a country or society or from the national culture,such the concern for diversity.

Question 11

If the product of a major competitor has a large share of the existing market for that product,then that product has a high level of:
A) political force.
B) demographic force.
C) brand loyalty.
D) potential competition.
E) distributor loyalty.

Accepted Answer

Brand loyalty is customers' preference for the products of organizations currently existing in the task environment.

Question 12

Since 1948,the decline in tariff barriers achieved among the governments of developed countries fell from over 40 percent to about __________________ percent in 2000,causing a dramatic increase in world trade.
A) 20
B) 14
C) 7
D) 3
E) 0

Accepted Answer

On average,the tariff barriers among the governments of developed countries declined from over 40 percent in 1948 to about 3 percent in 2000,causing a dramatic increase in world trade.

Question 13

In a society,the unwritten rules of conduct that state how people should act in particular situations in that society are known as:
A) goals.
B) values.
C) norms.
D) rituals.
E) assumptions.

Accepted Answer

Norms are unwritten,informal codes of conduct that prescribe appropriate behavior in particular situations and are considered important by most members of a group or organization.

Question 14

Changes in the work patterns of women result in a larger percentage of mothers with children under the age of five working outside the home.In the context of general environment,this is an example of which of the following forces?
A) Sociocultural
B) Task
C) Economic
D) Political
E) Demographic

Accepted Answer

Demographic forces are outcomes of changes in,or changing attitudes toward,the characteristics of a population,such as age,gender,ethnic origin,race,sexual orientation,and social class.

Question 15

Which of the following trade agreements was passed by the U.S.House of Representatives to eliminate tariffs on products between the United States and all countries in Central America?
A) General Agreement on Tariffs and Trade (GATT)
B) North American Free Trade Agreement (NAFTA)
C) Central American Free Trade Agreement (CAFTA)
D) Free Trade Area of the Americas (FTAA)
E) World Trade Organization (WTO)

Accepted Answer

In July 2005,the U.S.House of Representatives approved the formation of CAFTA,a regional trade agreement designed to eliminate tariffs on products between the United States and all countries in Central America.

Question 16

The U.S.government imposes a 25 percent tax on the selling price of any four-wheel-drive SUV that is brought into the U.S.by a foreign car manufacturer to be sold in the U.S.What type of tax is being imposed by the U.S.government?
A) An export tariff
B) An import tariff
C) A franchise tax
D) A licensing tax
E) A joint venture tax

Accepted Answer

A tariff is a tax that a government imposes on imported or,occasionally,on exported goods.The aim of import tariffs is to protect domestic industries and jobs,such as those in the auto or steel industry,from overseas competition by raising the price of goods from abroad.

Question 17

Companies from the nation of Atlantis are more efficient in the production of certain types of apparel,while companies from the U.S.are more efficient in the production of certain types of computers.Which economic theory predicts that capital would move to Atlantis and be invested there to produce apparel,while capital from around the world would flow to the United States and be invested in its innovative computer software companies?
A) GATT
B) NAFTA
C) The free-trade doctrine
D) Collectivism
E) Individualism

Accepted Answer

The free-trade doctrine predicts that the best use of global resources and lower prices will occur if each country in such a situation focuses on producing what products it can produce more efficiently.

Question 18

Karen,an executive at Brandon's Department Store,finds that the median age of the population in the chain's region is increasing by about three years every decade.This is an example of which type of force in the general environment?
A) Political
B) Economic
C) Legal
D) Demographic
E) Sociocultural

Accepted Answer

Demographic forces are outcomes of changes in,or changing attitudes toward,the characteristics of a population,such as age,gender,ethnic origin,race,sexual orientation,and social class.

Question 19

Thirty percent of the customers of Action Group purchase Action Group's product three-fourths of the time that they purchase this type of product.In the context of barriers to entry,this product has a large degree of:
A) distributor loyalty.
B) political force.
C) demographic force.
D) brand loyalty.
E) potential competition.

Accepted Answer

Brand loyalty is customers' preference for the products of organizations currently existing in the task environment.

Question 20

In the North American Free Trade Agreement (NAFTA),what percentage of the tariffs on the goods traded between Mexico,Canada,and the United States were to be abolished by the year 2004?
A) 30 percent
B) 50 percent
C) 70 percent
D) 90 percent
E) 99 percent

Accepted Answer

In North America,NAFTA,which became effective on January 1,1994,had the aim of abolishing the tariffs on 99 percent of the goods traded between Mexico,Canada,and the United States by 2004.

Quiz 4: Managing in the Global Environment

Social structure is:

The combination of equipment and skills that a manager uses in the production and distribution of goods is known as:

In an organization's general environment,inflation is an example of a(an) __________________ force.

Deregulation and privatization are a part of which of the following forces in the general environment?

In the context of the global general environment,which of the following accurately defines economic forces?

The collection of values that a society considers important and the norms of behavior that are approved by the society are known as:

A tax that a government imposes on goods imported into the country is known as a(n) :

The population of the United States is shifting from the Northeast to the Southwest.This is an example of which type of force in the general environment?

The values,norms,knowledge,beliefs,moral principles,laws,customs,and other practices that unite the citizens of a country are known as ______________.

In the United States individualism is highly valued,and in Korea and Japan individuals are expected to conform to group expectations.In the context of the general environment,this is an example of a(n) __________________ force.

If the product of a major competitor has a large share of the existing market for that product,then that product has a high level of:

Since 1948,the decline in tariff barriers achieved among the governments of developed countries fell from over 40 percent to about __________________ percent in 2000,causing a dramatic increase in world trade.

In a society,the unwritten rules of conduct that state how people should act in particular situations in that society are known as:

Changes in the work patterns of women result in a larger percentage of mothers with children under the age of five working outside the home.In the context of general environment,this is an example of which of the following forces?

Which of the following trade agreements was passed by the U.S.House of Representatives to eliminate tariffs on products between the United States and all countries in Central America?

The U.S.government imposes a 25 percent tax on the selling price of any four-wheel-drive SUV that is brought into the U.S.by a foreign car manufacturer to be sold in the U.S.What type of tax is being imposed by the U.S.government?

Karen,an executive at Brandon's Department Store,finds that the median age of the population in the chain's region is increasing by about three years every decade.This is an example of which type of force in the general environment?

Thirty percent of the customers of Action Group purchase Action Group's product three-fourths of the time that they purchase this type of product.In the context of barriers to entry,this product has a large degree of:

In the North American Free Trade Agreement (NAFTA) ,what percentage of the tariffs on the goods traded between Mexico,Canada,and the United States were to be abolished by the year 2004?