Question 1

Which one of the following responsibilities is specifically associated with the HR function of employee relations?

Accepted Answer

The HR function of employee relations involves taking attitude surveys, managing labor relations, developing employee handbooks and company publications, ensuring labor law compliance, and relocation and outplacement services.

Question 2

The concept of "human resource management" implies that employees:

Accepted Answer

The concept of "human resource management" implies that employees are resources of the employer. As a type of resource, human capital means the employee characteristics that can add economic value to the organization. This view means employees in today's organizations are not interchangeable, easily replaced parts of a system but the source of the company's success or failure.

Question 3

Job design is the process of:

Accepted Answer

Job design is the process of defining the way work will be performed and the tasks that a given job requires.

Question 4

The vast majority of HRM professionals have a college degree.

Accepted Answer

The vast majority of HRM professionals have a college degree, and many also have completed postgraduate work.

Question 5

The term _____ is used to describe the employees of an organization in terms of their training,experience,judgment,intelligence,relationships,and insight.

Accepted Answer

As a type of resource, human capital means the organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight-the employee characteristics that can add economic value to the organization.

Question 6

The policies,practices,and systems that influence employees' behavior,attitudes,and performance constitute:

Accepted Answer

Human resource management (HRM) comprises the policies, practices, and systems that influence employees' behavior, attitudes, and performance. Many companies refer to HRM as involving "people practices."

Question 7

For human resource practices to be considered ethical,they must result in the greatest good for the largest number of people.

Accepted Answer

For human resource practices to be considered ethical, they must result in the greatest good for the largest number of people. They must respect basic human rights of privacy, due process, consent and free speech, and treat employees and customers equitably and fairly.

Question 8

Which of the following is responsible for the shift in the job trend,from the use of narrowly defined jobs to the use of broadly defined jobs in organizations?

Accepted Answer

With many simple jobs, a company can easily find workers who can quickly be trained to perform the jobs at relatively low pay. However, greater concern for innovation and quality has shifted the trend to more use of broadly defined jobs.

Question 9

The Society for Human Resource Management is the primary professional organization for HRM and the world's largest human resource management association.

Accepted Answer

Some HRM professionals have a professional certification in HRM, but many more are members of professional associations. The primary professional organization for HRM is the Society for Human Resource Management (SHRM). SHRM is the world's largest human resource management association, with more than 250,000 professional and student members throughout the world.

Question 10

One of the qualities of human resources is that _____.

Accepted Answer

In terms of business strategy, an organization can succeed if it has a sustainable competitive advantage (is better than competitors at something and can hold that advantage over a sustained period of time). Human resources that are valuable, rare, inimitable, and hard to replace will give them such an advantage.

Question 11

Which of the following responsibilities is specifically associated with the HR function of support for strategy?

Accepted Answer

Human resource planning and forecasting and change management help organization provide support for an organization's strategy.

Question 12

As a type of resource,human capital refers to the:

Accepted Answer

As a type of resource, human capital means the organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight-the employee characteristics that can add economic value to the organization.

Question 13

Which of the following refers to the process of getting detailed information about jobs?

Accepted Answer

Job analysis is the process of getting detailed information about jobs.

Question 14

The process by which the organization attempts to identify applicants with the necessary knowledge,skills,abilities,and other characteristics that will help the organization achieve its goals is referred to as _____.

Accepted Answer

Selection refers to the process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals. An organization makes selection decisions in order to add employees to its workforce, as well as to transfer existing employees to new positions.

Question 15

In companies that are ethical and successful,the owners are the only stakeholders who are responsible for the actions of the company.

Accepted Answer

In ethical successful companies, employees assume responsibility for the actions of the company.

Question 16

_____ is a planned effort to enable employees to learn job-related knowledge,skills,and behavior.

Accepted Answer

Training is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.

Question 17

The role of HR generalist is essentially limited to recruitment and selection.

Accepted Answer

HR generalists usually perform the full range of HRM activities, including recruiting, training, compensation, and employee relations.

Question 18

At Smartech,a company dealing in software products,employees often complain about the lack of clarity regarding the tasks they are required to perform.Often there are two employees working on overlapping tasks,while some tasks are not designated to any employee.Though employees are satisfied with the pay and work culture,this aspect of their work environment has led to a lot of conflict in the workplace.From the information provided,this complaint of the employees can be closely linked to which of the following HR functions?

Accepted Answer

Job analysis is the process of getting detailed information about jobs. Job design is the process of defining the way work will be performed and the tasks that a given job requires. These processes help to group tasks in ways that help the organization to operate efficiently and to obtain people with the right qualifications to do the jobs well.

Question 19

Human resources provide an organization with a sustainable competitive advantage because:

Accepted Answer

Human resources provide companies with a sustainable competitive advantage because they are valuable, rare, inimitable, and irreplaceable. High-quality employees provide a needed service as they perform many critical functions.

Question 20

Which of the following refers to the process through which an organization seeks applicants for potential employment?

Accepted Answer

Recruitment is the process through which the organization seeks applicants for potential employment.

Quiz 1: Managing Human Resources