The balanced scorecard approach looks at a company's performance from four perspectives.Those perspectives are:
A) prevention,appraisal,internal,and external.
B) customer,creditor,shareholder,and manager.
C) financial,customer,internal business,and learning and growth.
D) manufacturing cycle time,throughput,appraisal,and environmental.

Question

Quizplus · Accepted Answer

The balanced scorecard approach evaluates a company's performance from four perspectives: financial, customer, internal business, and learning and growth. Choice A is incorrect because it lists four perspectives related to quality management, not the balanced scorecard approach. Choice B includes stakeholders but does not cover all the perspectives used in the balanced scorecard. Choice D includes measures related to manufacturing, but these are not the perspectives used in the balanced scorecard approach.

The Balanced Scorecard Approach Looks at a Company's Performance from Four