terms of website design and the online customer experience,__________ is defined as the dialogue that unfolds between the website and its users.
A) context
B) communication
C) commerce
D) connection
E) community

Question

Quizplus · Accepted Answer

Communication refers to the interaction between the website and its users, which is a crucial aspect of the online customer experience. The website should provide clear and concise information, while also listening to and responding to user feedback. Effective communication can improve customer satisfaction and increase conversions.

Terms of Website Design and the Online Customer Experience,__________ Is