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OM 5
Quiz 15: Appendix: Quality Management
Path 4
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Question 41
Essay
For a work-sampling study, there is a 95 percent probability that the processing time of an activity has an error of less than 0.06 minutes. The best estimate we have for "p" is 0.30. Determine the sample size needed for a work-sampling study if no estimate of "p" is available.
Question 42
Essay
The Chester Table Company mass produces quality end tables for motels. They produce 5,000 end tables per week. The owner is trying to determine how many workers he needs. The workers work 40 hours per week but are idle about three percent of the time because of the cleaning of their area. Their performance rating is equal to one. The owner has developed these time standards for operations per table: Transporting the table through the plant = 2 minutes Table top = 10 minutes One leg = 4 minutes Finishing = 5 minutes a. How long does it take (in minutes) to produce one table? b. What is the labor standard (in minutes) for this operation? c. What is the minimum number of workers needed to produce 5000 tables in one week?
Question 43
Essay
Determine the sample size for the following time study given a standard deviation of four minutes and a 98 percent probability that the value of the sample mean is within 1.5 minutes?
Question 44
Essay
Consider the work sampling information below.
Cycles (Actual Time in Seconds)
\text { Cycles (Actual Time in Seconds) }
Cycles (Actual Time in Seconds)
Work
Task
1
2
3
4
5
6
Q
25
30
27
31
22
20
R
40
52
35
42
47
38
S
60
62
50
55
62
58
\begin{array} { | l | l | l | l | l | l | l | } \hline \begin{array} { l } \text { Work } \\\text { Task }\end{array} & 1 & 2 & 3 & 4 & 5 & 6 \\\hline \text { Q } & 25 & 30 & 27 & 31 & 22 & 20 \\\hline \text { R } & 40 & 52 & 35 & 42 & 47 & 38 \\\hline \text { S } & 60 & 62 & 50 & 55 & 62 & 58 \\\hline\end{array}
Work
Task
Q
R
S
1
25
40
60
2
30
52
62
3
27
35
50
4
31
42
55
5
22
47
62
6
20
38
58
a. If the performance rating factor for Q = 0.80, R = 1.10, and S = 1.10 and the total allowance is 17 percent, determine the normal time for the job. b. With the allowance of 17 percent, determine the output per hour.
Question 45
Essay
A yacht manufacturer signed a contract to build five sailboats for a California resort. Assuming an 85 percent learning curve, how many labor-hours will it take to build all five sailboats if it took 7,000 standard hours to build the original sailboat?
Question 46
Essay
An employee was observed over an extended period of time for a work-sampling study with the following results:
Performance
Activity
Percentage of Time
Rating Factor
On the Phone
30
1.15
Filing
35
0.70
Face-to-Face with Customer
25
1.10
Idle
10
…
.
.
.
\begin{array}{lll}&& \text { Performance } \\\text { Activity } & \text { Percentage of Time } & \text { Rating Factor }\\\text { On the Phone } & 30 & 1.15 \\\text { Filing } & 35 & 0.70 \\\text { Face-to-Face with Customer } & 25 & 1.10 \\\text { Idle } & 10 & \ldots . . .\end{array}
Activity
On the Phone
Filing
Face-to-Face with Customer
Idle
Percentage of Time
30
35
25
10
Performance
Rating Factor
1.15
0.70
1.10
…
...
While doing her job in a 40-hour workweek, the employee helped 120 face-to-face, walk-in customers. Determine the standard time in minutes that it took her to help each customer.
Question 47
Essay
A fast-food stand has a thriving business in downtown Portland. They serve 3,500 burgers; 3,000 orders of fries; and 4,000 soft drinks per week. The workers work 40 hours per week but are idle two percent of the time. The manager wants to try to become more efficient. He has done a time study and found:
Elements for One ltem
Minutes
Take order
2
Time taken for kitchen to fill
5
order
Pick up order & put in bag
1
Take customer’s money
2
\begin{array} { l l } \text { Elements for One ltem } & \text { Minutes } \\\text { Take order } & 2 \\\text { Time taken for kitchen to fill } & 5 \\\text { order } & \\\text { Pick up order \& put in bag } & 1 \\\text { Take customer's money } & 2\end{array}
Elements for One ltem
Take order
Time taken for kitchen to fill
order
Pick up order & put in bag
Take customer’s money
Minutes
2
5
1
2
It takes 1 additional minute per additional item. The average order size is 3 items. a. What is the average number of orders per week? b. What is the average cycle time (in minutes) per order? c. What is the labor standard (in minutes) per order? d. How many workers does the manager need per week?
Question 48
Essay
The manager at a sewing factory uses a piece?rate pay system. She has just received an order for 600 dresses from a discount house downtown. She is trying to figure out what her costs are for the project. She has conducted a time study and found the following times for operations: 2 minutes to sew one sleeve 3 minutes to sew body of the dress 3.5 minutes to hem all unfinished edges 1 minute to attach the collar 3 minutes to attach all buttons The workers must sit idle while they wait for supplies on the conveyor belt for an average of 30 seconds. Their performance rating is equal to one. She pays the workers $6.00 per hour. a. What is the allowance factor for the operation? b. What is the labor standard (in minutes) per dress? c. What is the labor cost per dress? d. What is the labor cost for the entire order of 600 dresses?
Question 49
Essay
A manufacturer made a commitment to supply 20 units of a product. The first unit took 1,200 hours to make, the second unit took 900 hours, and the third unit took 768 hours. Determine the total number of hours required to make the first ten (10) items.
Question 50
Essay
Determine the sample size for the following time study given a standard deviation of three ounces and a 92 percent probability that the value of the sample mean is within two ounces?
Question 51
Essay
A manufacturer made a commitment to supply 20 units of a product. The first unit took 1,200 hours to make, the second unit took 900 hours, and the third unit took 768 hours. How many hours should it take to make the 20th unit?