In designing management control systems,top managers should consider the system's impact on the behavior of employees.

Question

Quizplus · Accepted Answer

Management control systems are designed to guide and monitor the behavior of employees towards achieving organizational goals. Therefore, top managers should consider how the control system may influence employee behavior, including potential unintended effects such as gaming the system, and adjust accordingly to ensure that the system incentivizes desired behavior and discourages undesired behavior.

In Designing Management Control Systems,top Managers Should Consider the System's