Tim is aware that Shawna,one of his most talented employees,is trying to maintain the status quo in his department despite the fact that radical changes are needed.Those staff members who look up to Shawna are following her lead and being resistant as well.Tim decides to address this by promoting Shawna to be his "right hand." This approach to overcoming resistance is known as
A) coercion.
B) manipulation.
C) negotiation.
D) co-optation.
E) participation.
Correct Answer:
Verified
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