Question 1

The critical path in a PERT chart represents the _____.
A) sequence of operations that involves outside suppliers
B) sequence of operations that requires the longest time for completion
C) areas of operations that require the least amount of technical support
D) areas of operations that have abundant and extra time

Accepted Answer

The critical path in a PERT chart is the sequence of operations that requires the longest time for completion. It is the path that determines the overall duration of the project and any delays in this path will impact the completion time of the project as a whole.

Question 2

When choosing an appropriate vendor, production managers consider all of the following EXCEPT _____.
A) services from competing companies
B) delivery dependability
C) warranties on purchases
D) dispatching

Accepted Answer

All of the other options listed (services from competing companies, delivery dependability, warranties on purchases) are factors that production managers typically consider when choosing a vendor. Dispatching, however, does not typically factor into vendor selection, as it is a process that occurs after the vendor has been chosen and pertains to the actual shipment of goods.

Question 3

Isaac's job involves setting up well-designed procedures for coordinating people, materials, and machinery for the production of mesh filters. Isaac is involved in _____.
A) inventory control
B) facility design
C) production control
D) manufacturing resource planning (MRP II)

Accepted Answer

Isaac's job involves setting up procedures for coordinating people, materials, and machinery for the production of mesh filters, which falls under production control. Inventory control deals with managing inventory levels, facility design involves designing the layout of the production facility, and MRP II is a software system used for planning and scheduling production activities.

Question 4

Harriet uses a computer-based production planning system by which a firm can ensure that it has needed parts and materials available at the right time and place and in the correct amounts. Harriet uses:
A) materials requirement planning.
B) just-in-time inventory system.
C) computer-aided manufacturing.
D) vendor-managed inventory.

Accepted Answer

The answer of Harriet uses a computer-based production planning system...

Question 5

The last step in production control is to spot problems in the production process and inform management of needed adjustments. This phase is called _____.
A) evaluation
B) dispatching
C) follow-up
D) process control

Accepted Answer

The last step, which involves spotting problems in the production process and informing management, is called follow-up, so the correct choice is C. Evaluation is a general term that may refer to various steps in production control. Dispatching concerns sending workers and materials to their respective workstations. Process control is a broader term that covers several aspects of managing the production process, not just the final step.

Question 6

Tidewater Company uses 100,000 pounds of fresh flowers each year. Because of rising energy costs, it has become more expensive for Tidewater to store flowers. All other factors being equal, Tidewater should _____ its inventory of fresh flowers, which would _____ the risk of running out of inventory
A) reduce; have no effect on
B) increase; have no effect on
C) reduce; increase
D) increase; increase

Accepted Answer

By reducing the inventory of fresh flowers, Tidewater would decrease the risk of running out of inventory because fewer flowers would need to be stored for a shorter amount of time. This would also help mitigate the impact of rising energy costs on storage expenses.

Question 7

How can a firm best protect itself against an interruption in the supply of parts?
A) Select suppliers through a competitive bidding process.
B) Use suppliers from the city where the firm is located.
C) Maintain more than one supply source.
D) Transport the parts in its own transportation vehicles.
D

Accepted Answer

Maintaining more than one supply source ensures that if one supplier fails, the firm can rely on others to continue receiving parts, reducing the risk of supply interruption.

Question 8

_____ is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed.
A) Follow-up
B) Routing
C) Scheduling
D) Dispatching

Accepted Answer

Routing is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed. Follow-up is the phase of production control that follows the completion of production to ensure that everything was completed according to plan. Scheduling is the phase of production control that establishes the timing of production activities. Dispatching is the phase of production control that releases orders for production.

Question 9

All of the following are expenses involved in storing inventory EXCEPT _____.
A) maintenance
B) acquisition
C) insurance
D) warehouse rent

Accepted Answer

Acquisition refers to the cost of purchasing the inventory, not the ongoing expenses of storing it. The other options, maintenance, insurance, and warehouse rent are all expenses involved in storing inventory.

Question 10

When Best Buy vendors ship merchandise directly to stores instead of distribution centers, the company is utilizing _____.
A) perpetual inventory
B) inventory control
C) production control
D) vendor-managed inventory

Accepted Answer

When vendors ship merchandise directly to Best Buy stores, it is an example of vendor-managed inventory, where the responsibility for managing inventory rests with the vendor rather than the retailer.

Question 11

Elijah is a warehouse production manager and has been assigned a complex project that might result in lengthy delays. In order to coordinate all aspects of the production process, Elijah has created a(n) _____ chart.
A) ISO
B) FMS
C) Gantt
D) PERT

Accepted Answer

The answer of Elijah is a warehouse production manager and...

Question 12

The supplier for Omega Corporation has offered the company a 5 percent discount if it will order more units less frequently. If Omega accepts the supplier's offer, the cost of carrying inventory will _____ and the cost of running out of inventory will _____.
A) rise; stay the same
B) fall; decrease
C) rise; decrease
D) fall; stay the same

Accepted Answer

Accepting the supplier's offer means that Omega will order more units less frequently, which leads to an increase in inventory carrying cost due to larger quantities of inventory held at any one time. However, the cost of running out of inventory will decrease as Omega is ordering more units to maintain a higher level of inventory.

Question 13

Which phase of production control determines the amount of all resources needed to produce a certain amount of goods and services?
A) Production planning
B) Routing
C) Dispatching
D) Scheduling

Accepted Answer

Production planning involves determining the resources required for a certain level of production, including labor, materials, and equipment. Routing determines the sequence of operations needed to produce the goods, dispatching releases the work orders to the shop floor, and scheduling determines the timing of operations. Therefore, production planning is the appropriate phase for determining resource needs.

Question 14

Snyder Industries uses 100,000 widgets each year. If Snyder decides to place more orders each year, ordering fewer widgets each time, Snyder will be carrying _____ inventory on average and the risk of running out of inventory will _____.
A) less; rise
B) less; fall
C) more; fall
D) more; rise

Accepted Answer

By placing more orders with fewer widgets each time, Snyder will reduce the average inventory level, but the risk of running out of inventory increases due to more frequent ordering and potential delays.

Question 15

Which of the following is LEAST likely be purchased on a long-term contractual basis?
A) Component parts for mass production
B) Office supplies purchased for a small office
C) Continuous supply products
D) Raw materials

Accepted Answer

Office supplies purchased for a small office are typically not purchased on a long-term contractual basis as they are consumed quickly and do not require continuous supply or mass production. The other options listed involve items that are necessary for continuous production or replenishment, and are therefore more likely to be purchased on a long-term contractual basis.

Question 16

Part of Vicky's job as a production supervisor is to instruct each department on what work to do and the time in which they have to complete their work assignments. This part of her job is known as _____.
A) routing
B) dispatching
C) scheduling
D) planning

Accepted Answer

The answer of Part of Vicky's job as a production...

Question 17

Which of the following is NOT part of the mission of ISO?
A) Enforce quality standards
B) Provide a framework for continual improvement
C) Promote international standards for business, government, and society
D) Facilitate global trade and cooperation

Accepted Answer

The answer of Which of the following is NOT part...

Question 18

A firm can monitor quality level output in all of the following ways EXCEPT _____.
A) customer surveys
B) electronic sensors
C) visual inspections
D) share of marketplace

Accepted Answer

Share of marketplace is a measure of a firm's market share or sales in relation to its competitors and is not a direct measure of quality level output. Customer surveys, electronic sensors, and visual inspections are all methods that can be used to monitor quality level output.

Question 19

A Gantt chart is associated with which step in production control?
A) Routing
B) Scheduling
C) Dispatching
D) Follow-up

Accepted Answer

A Gantt chart is a scheduling tool that can help visualize the timeline of tasks and activities required to complete a project or production process.

Question 20

Which of the following situations would present a challenge for a just-in-time (JIT) investment system?
A) Increase in the number of suppliers
B) Long-term relationships with suppliers
C) Vendor managed inventory
D) Sudden increase in demand

Accepted Answer

A sudden increase in demand would present a challenge for a JIT investment system because it requires suppliers to deliver materials or goods just in time to be used in the production process. If demand increases suddenly, it may not be possible for suppliers to deliver materials or goods just in time, which could disrupt production schedules and cause delays in the delivery of finished products.

Quiz 10: Production and Operations Management

The critical path in a PERT chart represents the _____.

When choosing an appropriate vendor, production managers consider all of the following EXCEPT _____.

Isaac's job involves setting up well-designed procedures for coordinating people, materials, and machinery for the production of mesh filters. Isaac is involved in _____.

Harriet uses a computer-based production planning system by which a firm can ensure that it has needed parts and materials available at the right time and place and in the correct amounts. Harriet uses:

The last step in production control is to spot problems in the production process and inform management of needed adjustments. This phase is called _____.

Tidewater Company uses 100,000 pounds of fresh flowers each year. Because of rising energy costs, it has become more expensive for Tidewater to store flowers. All other factors being equal, Tidewater should _ its inventory of fresh flowers, which would _ the risk of running out of inventory

How can a firm best protect itself against an interruption in the supply of parts?

_____ is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed.

All of the following are expenses involved in storing inventory EXCEPT _____.

When Best Buy vendors ship merchandise directly to stores instead of distribution centers, the company is utilizing _____.

Elijah is a warehouse production manager and has been assigned a complex project that might result in lengthy delays. In order to coordinate all aspects of the production process, Elijah has created a(n) _____ chart.

The supplier for Omega Corporation has offered the company a 5 percent discount if it will order more units less frequently. If Omega accepts the supplier's offer, the cost of carrying inventory will _ and the cost of running out of inventory will _.

Which phase of production control determines the amount of all resources needed to produce a certain amount of goods and services?

Snyder Industries uses 100,000 widgets each year. If Snyder decides to place more orders each year, ordering fewer widgets each time, Snyder will be carrying _ inventory on average and the risk of running out of inventory will _.

Which of the following is LEAST likely be purchased on a long-term contractual basis?

Part of Vicky's job as a production supervisor is to instruct each department on what work to do and the time in which they have to complete their work assignments. This part of her job is known as _____.

Which of the following is NOT part of the mission of ISO?

A firm can monitor quality level output in all of the following ways EXCEPT _____.

A Gantt chart is associated with which step in production control?

Which of the following situations would present a challenge for a just-in-time (JIT) investment system?