Question 1

Case 1-2
Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help.
-Diane notices a blue wavy underline in her email message.What does this indicate about the underlined text?
A)It is not in Outlook's main dictionary.
B)It may be incorrect grammatically.
C)It may contain a contextual spelling error.
D)It may be a proper name.

Accepted Answer

A blue wavy underline in Outlook indicates a contextual spelling error, where the word is spelled correctly but may be used incorrectly in the context.

Question 2

Describe each of the three message formats offered by Outlook.

Accepted Answer

The answer of Describe each of the three message formats...

Question 3

Case 1-1
Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook,so he asks for help in processing the message.
-Frank also wants to forward the message to his son.However,he has tried forwarding messages to him in the past,and his son has not received them.You suggest that the messages may be getting blocked by an antivirus program.Is there anything that Frank can do to prevent this?
A)Yes,he can change the message format to Plain Text.
B)Yes,he can change the message format to Rich Text.
C)Yes,he can change the message format to HTML.
D)No,Frank's son must make changes on his computer to allow the message to be received.

Accepted Answer

Changing the message format to Plain Text can help avoid issues with email messages being blocked by antivirus programs, as it removes any potentially malicious or complex elements that might trigger security filters.

Question 4

Case 1-2
Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help.
-A name of one of Diane's colleagues is flagged as a misspelling,and she would like to prevent this from happening.What steps should she take?
A)left-click the name,and click AutoCorrect on the shortcut menu
B)right-click the name,and click AutoCorrect on the shortcut menu
C)left-click the name,and click Ignore on the shortcut menu
D)right-click the name,and click Ignore on the shortcut menu

Accepted Answer

Right-clicking the name and selecting "Ignore" on the shortcut menu will prevent Outlook from flagging the name as a misspelling in the future.

Question 5

Describe how email messages travel from sender to receiver.Include the names of the types of computers that are involved in the process,as well as the communications protocols that are typically employed.

Accepted Answer

The answer of Describe how email messages travel from sender...

Question 6

Identify the letter of the choice that best matches the phrase or definition.
-Communications protocol used by many outgoing email servers.
A)message text
B)attachment
C)message pane
D)backup
E)personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Accepted Answer

SMTP (Simple Mail Transfer Protocol) is the standard communications protocol used by most outgoing email servers to send email messages across the internet.

Question 7

Describe the structure of a typical email message,including the two main areas of the message and the components of each of those areas.

Accepted Answer

The answer of Describe the structure of a typical email...

Question 8

Case 1-1
Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook,so he asks for help in processing the message.
-Frank wants to send a quick acknowledgment to his colleague,informing her that he received the message.However,he does not want the other recipients to see his acknowledgement.Which Outlook response option should he use?
A)Acknowledge
B)Reply
C)Reply All
D)Forward

Accepted Answer

To send a quick acknowledgment to his colleague without letting other recipients see it, Frank should use the "Reply" option. This will send his response only to the sender of the email, not to everyone who was included in the original email.

Question 9

Identify the letter of the choice that best matches the phrase or definition.
-Lists the contents of a selected folder.
A)message text
B)attachment
C)message pane
D)backup
E)personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Accepted Answer

The message pane is the part of an email client that displays the contents of a selected folder, such as the list of emails in the inbox or another folder.

Question 10

Identify the letter of the choice that best matches the phrase or definition.
-Communications protocol used to retrieve incoming email messages.
A)message text
B)attachment
C)message pane
D)backup
E)personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Accepted Answer

POP3, which stands for Post Office Protocol 3, is the communications protocol used to retrieve incoming email messages from a server to a client.

Question 11

Identify the letter of the choice that best matches the phrase or definition.
-An additional copy of a file or message.
A)message text
B)attachment
C)message pane
D)backup
E)personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Accepted Answer

A backup is an additional copy of a file or message created for the purpose of being able to restore the original in case of data loss or corruption.

Question 12

Identify the letter of the choice that best matches the phrase or definition.
-Unsolicited email messages.
A)message text
B)attachment
C)message pane
D)backup
E)personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Accepted Answer

Spam refers to unsolicited email messages, often sent in bulk for advertising purposes or as part of phishing scams.

Quiz 7: Outlook: Managing Email Messages With Outlook

Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help. -Diane notices a blue wavy underline in her email message.What does this indicate about the underlined text?

Describe each of the three message formats offered by Outlook.

Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help. -A name of one of Diane's colleagues is flagged as a misspelling,and she would like to prevent this from happening.What steps should she take?

Describe how email messages travel from sender to receiver.Include the names of the types of computers that are involved in the process,as well as the communications protocols that are typically employed.

Identify the letter of the choice that best matches the phrase or definition. -Communications protocol used by many outgoing email servers.

Describe the structure of a typical email message,including the two main areas of the message and the components of each of those areas.

Identify the letter of the choice that best matches the phrase or definition. -Lists the contents of a selected folder.

Identify the letter of the choice that best matches the phrase or definition. -Communications protocol used to retrieve incoming email messages.

Identify the letter of the choice that best matches the phrase or definition. -An additional copy of a file or message.

Identify the letter of the choice that best matches the phrase or definition. -Unsolicited email messages.