Question 1

Although conversion to an e-commerce or m-commerce system enables organizations to reduce the cost of business,it seldom results in increased accuracy of order processing and order fulfillment.

Accepted Answer

Conversion to an e-commerce or m-commerce system often results in increased accuracy of order processing and order fulfillment due to the automation and digitalization of the process.

Question 2

A charge card has a preset spending limit based on a user's credit history.

Accepted Answer

A charge card typically does not have a preset spending limit, unlike a credit card. Instead, the spending limit can vary based on the user's creditworthiness and payment history.

Question 3

With an online transaction processing (OLTP)system,each transaction is accumulated over a period of time and prepared for processing in a large batch of similar transactions.

Accepted Answer

An OLTP system processes each transaction individually in real-time, rather than accumulating them into a batch.

Question 4

A key sector of wholesale e-commerce is spending on manufacturing,repair,and operations (MRO)goods and services.

Accepted Answer

This statement is true. Wholesale e-commerce often includes purchases of MRO goods and services, which are essential for manufacturing and repair operations.

Question 5

For m-commerce to work effectively,the interface between the wireless,handheld device and its user must improve to the point that it is nearly as easy to purchase an item on a wireless device as it is to purchase it on a PC.

Accepted Answer

The statement is true. For m-commerce to be successful, the user interface of handheld devices needs to be improved to make purchasing items as easy and seamless as it is on a PC.

Question 6

During the recent economic downturn,many people and businesses have turned to bartering as a means of gaining goods and services and a number of Web sites have been created to support this activity.

Accepted Answer

This statement is true.

Question 7

An obstacle to business-to-business (B2C)e-commerce is that many goods and services are more expensive when purchased via the Web.

Accepted Answer

This statement is false. In fact, many goods and services can be purchased more inexpensively through B2C e-commerce due to factors such as lower overhead costs, increased competition, and the ability to easily compare prices from multiple vendors.

Question 8

Source data automation is the capturing and immediate processing of transaction data.

Accepted Answer

The answer of Source data automation is the capturing and...

Question 9

Although the business-to-business (B2B)market grabs more of the news headlines,the business-to-consumer (B2C)market is considerably larger and is growing more rapidly.

Accepted Answer

According to various studies, the B2C market is estimated to be larger and growing faster than the B2B market. For example, a report by Statista states that global B2C e-commerce sales amounted to 3.53 trillion US dollars in 2019, while B2B e-commerce sales were estimated at 12.2 trillion US dollars in the same year. Additionally, a report by eMarketer projects that B2C e-commerce sales will reach 4.89 trillion US dollars by 2021, while B2B e-commerce sales will be 1.2 trillion US dollars lower than that.

Question 10

The market for mobile commerce in North America is maturing much later than in Western Europe and Japan.

Accepted Answer

While mobile commerce has been well-established in Western Europe and Japan for some time, the market in North America is still growing and developing, making it a later adopter.

Question 11

Many manufacturers and retailers now send mobile coupons directly to consumers' smartphones.

Accepted Answer

This statement is true. Many manufacturers and retailers use mobile marketing channels to send coupons directly to consumers' smartphones. This allows for targeted marketing and can increase the chances of shoppers making a purchase.

Question 12

Retargeting is a technique used by advertisers to recapture shoppers by using targeted and personalized ads to direct shoppers back to a retailer's site.

Accepted Answer

Retargeting is a commonly used advertising technique where personalized ads are shown to shoppers who have previously visited a retailer's site, in an attempt to encourage them to return and make a purchase.

Question 13

AdMob is a mobile advertising provider that serves up ads for displays on Business-to-business (B2B)Web sites.

Accepted Answer

AdMob is a mobile advertising provider, but it serves up ads for displays on mobile apps, not B2B websites.

Question 14

The length of the sales process for a typical business-to-business (B2B)sale is much longer and involves more decision makers than for a typical consumer-to-consumer (C2C)sale.

Accepted Answer

B2B sales often involve multiple decision makers and can have a longer sales cycle compared to C2C sales, which are often simpler and faster. Businesses need to consider factors such as budget, procurement processes, and the potential impact of the purchase on their operations before making a buying decision.

Question 15

Digital certificates verify both purchaser and supplier identities in an e-commerce transaction.

Accepted Answer

Digital certificates are used to verify the identities of both the purchaser and supplier in an e-commerce transaction, ensuring the authenticity and security of the transaction.

Question 16

An electronic exchange is an electronic forum where manufacturers,suppliers,and competitors buy and sell goods,trade market information,and run back-office operations.

Accepted Answer

An electronic exchange is indeed an electronic forum where manufacturers,suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.

Question 17

The Secure Sockets Layer communications protocol secures sensitive data involved in e-commerce without the use of encryption.

Accepted Answer

This statement is false. The Secure Sockets Layer (SSL) protocol uses encryption to secure sensitive data involved in e-commerce transactions, such as credit card numbers, passwords, and other personal information. Without encryption, this data could be intercepted and accessed by unauthorized third parties, putting individuals and businesses at risk for fraud and other security breaches.

Question 18

The practice of market segmentation divides the pool of potential suppliers into subgroups usually defined in terms of the size of the subgroup.

Accepted Answer

The practice of market segmentation divides the pool of potential customers into subgroups usually defined in terms of their characteristics, needs, behaviors, and preferences, not the size of the subgroup.

Question 19

Enterprise systems capture and process the detailed data necessary to update records about the fundamental business operations of an organization.

Accepted Answer

The answer of Enterprise systems capture and process the detailed...

Question 20

P-cards can be used for a variety of purposes,including storing a user's financial facts,health insurance data,credit card numbers,and network identification codes and passwords.

Accepted Answer

P-cards, or procurement cards, are typically used by organizations to streamline the purchasing process for small to medium-sized expenses, not for storing sensitive personal data like financial facts or passwords.

Quiz 5: Electronic and Mobile Commerce and Enterprise Systems