The employee handbook today is an example of the use of impersonal rules and procedures to provide a fair and consistent way of dealing with employees. This is a positive contribution made by which approach to management?
A) Scientific management
B) Bureaucratic management
C) Total quality management
D) Administrative management

Question

Quizplus · Accepted Answer

The use of impersonal rules and procedures to provide a fair and consistent way of dealing with employees is a key characteristic of bureaucratic management, which emphasizes formalized rules, hierarchical authority, and clear division of labor. Scientific management focuses on maximizing efficiency in work processes, while total quality management emphasizes continuous improvement and customer satisfaction. Administrative management focuses on the overall organization and coordination of tasks within the organization.

The Employee Handbook Today Is an Example of the Use