Accountability
A) means that a manager or other employees with authority and responsibility must be able to justify results to a manager at a higher level in the organizational hierarchy.
B) can be reflected in periodic performance appraisals.
C) is retained by the manager even if the responsibilities are delegated to subordinates.
D) all of the above

Question

Quizplus · Accepted Answer

Accountability refers to the obligation to accept responsibility for the outcomes of delegated tasks and decisions. It includes the requirement to justify and explain the results to higher management, i.e., option A. Performance appraisals are one way to assess whether employees are meeting expectations, ensuring their accountability (option B). Accountability cannot be delegated; the manager cannot transfer responsibility, although they can delegate tasks; thus, it is retained by the manager, and they are ultimately accountable for the results (option C). Therefore, all the given options correctly define accountability, making option D the correct choice.