Question 1

Members with low levels of communication apprehension may appear more confident..

Accepted Answer

Members with low levels of communication apprehension are less fearful and anxious about communicating, which can make them appear more confident in their communication behaviors.

Question 2

A condition affecting as many as 50% of all Americans is "a feeling of being fearful or apprehensive when using or considering the use of a computer.".

Accepted Answer

The question states that "A condition affecting as many as 50% of all Americans is "a feeling of being fearful or apprehensive when using or considering the use of a computer."", which means that 50% of Americans experience this condition.

Question 3

The Employee Training Committee values Nala's contributions because she so good at creative a positive and support group climate and has a talent for helping members resolve conflicts and adapt to one another's interpersonal differences.Nala's has assumed the role of harmonizer..

Accepted Answer

The statement describes Nala as someone who creates a positive and supportive group environment, helps resolve conflicts, and adapts to interpersonal differences, which collectively describe the role of a harmonizer. Therefore, the statement is true.

Question 4

According to Belbin,a successful coordinator/chair role is filled by a person who is calm,trusting,mature,confident,and decisive..

Accepted Answer

According to Belbin's Team Role theory, a successful coordinator or chairperson needs to have a combination of the following traits: calm, confident, mature, trusting, and decisive. Therefore, the statement is true.

Question 5

Research claims that some people are more confident when communicating online and in computer-mediated discussions than they are communicating face-to-face with group members..

Accepted Answer

Many studies have suggested that individuals tend to display increased self-confidence when communicating in online and computer-mediated environments relative to face-to-face interactions. This is likely due to the fact that online interactions provide individuals time to reflect on their responses, with the added benefit of reduced social cues and perceived anonymity.

Question 6

Communication apprehension has significant effects on the amount of talk,the content of communication,and the resulting perceptions of other group members..

Accepted Answer

Communication apprehension, which refers to the anxiety or fear that an individual experiences when speaking or interacting with others, can have a significant impact on communication dynamics within a group. Research has shown that individuals with high levels of communication apprehension may talk less, contribute less diverse perspectives or ideas, and may be perceived less positively by other group members. Therefore, communication apprehension can affect the amount of talk, the content of communication, and the resulting perceptions of other group members.

Question 7

The Personal Report of Communication Apprehension (PRCA)measures a relatively permanent personality type that is unlikely to change significantly unless there is some type of effective intervention or training..

Accepted Answer

The PRCA measures a personality trait related to communication apprehension that is unlikely to change without intervention or training.

Question 8

In addition to assuming positive task and social maintenance roles,some members engage in disruptive behavior that prevents a group from achieving its common goal.These behaviors include members who dominate discussions and verbally attack members and their positions..

Accepted Answer

This statement is true. Some members can engage in disruptive behavior that negatively affects group dynamics and hinders the group's ability to achieve its goals. This disruptive behavior can take on various forms, including dominating discussions and verbally attacking other members.

Question 9

Belbin's team roles include information seeker,energizer,harmonizer,and compromiser..

Accepted Answer

Belbin's team roles include roles such as Plant, Resource Investigator, Co-ordinator, Shaper, Monitor Evaluator, Teamworker, Implementer, Completer Finisher, and Specialist, but do not include information seeker, energizer, harmonizer, and compromiser.

Question 10

The Employee Training Committee values Zhou's contributions because he makes a point of praising group members and listening to them with empathy.When things aren't going well and members are feeling discouraged or frustrated,Zhou is there to assume the role of motivator..

Accepted Answer

The answer of The Employee Training Committee values Zhou's contributions...

Question 11

Members with high levels of communication apprehension are more likely to initiate discussions..

Accepted Answer

Members with high levels of communication apprehension tend to avoid or delay initiating discussions, as they may feel anxious or uncomfortable in communication situations.

Question 12

According to Belbin's Team-Role Theory,there is no such a thing as a "pure" role as members naturally assume a mix of roles depending on the needs of the group..

Accepted Answer

Belbin's theory emphasizes that individuals tend to display a combination of roles as opposed to a single, fixed role, and that the most effective teams are those that balance a range of complementary roles among their members. Therefore, there is no such thing as a "pure" role in this framework.

Question 13

Social maintenance roles include harmonizer,motivator,supporter,and team builder..

Accepted Answer

Social maintenance roles refer to behaviors that members of a group display in order to maintain positive social relationships within the group. These roles include harmonizer, motivator, supporter, and team builder.

Question 14

Group members who experience high levels of communication apprehension tend to speak less,agree with others rather than voice disagreement,and use more filler phrases such as "well," "you know," and "uh.".

Accepted Answer

This statement is true. High levels of communication apprehension can lead to a reluctance to speak up, a desire to avoid conflict, and the use of filler phrases as a way to fill pauses or buy time before speaking.

Question 15

An obstructionist prevents others from participating by monopolizing discussions in a way that inhibits effective collaboration and decision making..

Accepted Answer

The answer of An obstructionist prevents others from participating by...

Question 16

The gatekeeper of a group encourages quiet members to speak and restrains talkative members from speaking so much..

Accepted Answer

This statement describes an effective gatekeeper who is balancing the participation of different members in the group. By encouraging quiet members to speak, they facilitate diverse perspectives and contributions. By restraining talkative members, they ensure that everyone has an equal chance to participate and that the conversation stays on track.

Question 17

As a result of talking less,apprehensive participants are often viewed as less confident,less assertive,and less responsible..

Accepted Answer

This statement is true. When someone talks less, they may be perceived as less confident, less assertive, and less responsible than someone who speaks more frequently. This is because communication skills are often equated with leadership potential, and those who don't speak up may be seen as less capable in these areas.

Question 18

Richmond and McCroskey report that "75% of the population report they have been fearful or anxious communicating with a person or group at some point in their lives.".

Accepted Answer

The answer of Richmond and McCroskey report that "75% of...

Question 19

Communication apprehension occurs only in a public speaking situations and group meetings..

Accepted Answer

Communication apprehension can occur in any situation that involves communication, including one-on-one conversations, small group discussions, job interviews, and even social media interactions. It is not limited to just public speaking or group meetings.

Question 20

Brianna,a new member of the Employee Training Committee,has an obvious need for inclusion and affection.She comes across as helpless and incompetent,even though the group knows she is fully capable of working with others and completing a task.The group has become tired of how often she distracts the group by interrupting to share her personal problems and feelings with everyone.Brianna's disruptive behavior can be classified as that of a support seeker..

Accepted Answer

Brianna's behavior of seeking inclusion and affection, as well as constantly interrupting to share personal problems, falls under the category of a support seeker.

Quiz 6: Verbal and Nonverbal Communication in Groups