Question 1

What unique issues and solutions might be involved in managing global systems projects?

Accepted Answer

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Question 2

Implementation refers to the steps taken to bring a new information system into production.

Accepted Answer

Implementation refers to the process of transitioning from the old system to the new system and making it operational. It involves converting data, training users, testing, and finally, deploying the new system for use.

Question 3

A(n) ________ model is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

A scoring model is specifically designed to evaluate and compare alternative systems or projects based on a set of predefined criteria or objectives. It involves assigning scores or weights to each criteria to determine which alternative performs better overall. A scorecard is similar to a scoring model, but typically focuses on measuring and tracking performance over time rather than making decisions among alternatives. Data definition, object, and CASE are not directly related to the concept of a scoring model.

Question 4

Gantt and PERT charts are two common formal planning tools for project management.

Accepted Answer

Gantt and PERT charts are two widely used formal planning tools for project management.

Question 5

Intangible benefits of an information system are those that cannot be easily quantified.

Accepted Answer

Intangible benefits of an information system include improved decision making, increased collaboration, and better customer satisfaction. These benefits cannot be easily measured in monetary terms.

Question 6

An information systems plan includes all the following except:

Accepted Answer

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Question 7

A typical end user concern about a new system is where the data will be stored.

Accepted Answer

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Question 8

Which of the following is not one of the main variables that project management seeks to control?

Accepted Answer

End-users are not one of the main variables that project management seeks to control. The main variables that project management seeks to control are cost, time, quality, and scope. End-users are an important consideration for the project, but they are not a variable that can be controlled in the same way that cost, time, quality, and scope can be.

Question 9

Users prefer systems that:

Accepted Answer

Users typically use systems to ease their work burden, so they prefer an organized system that functions effectively in the context of their organizational issues and is capable of solving business-related problems.

Question 10

Americlinic, a national chain of budget health-care clinics, is creating an information system that will allow patients and doctors at participating franchises to communicate online. The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently, saving patients unnecessary visits to the clinic. This will be a major procedural change. What steps would you recommend to this company to ensure the user acceptance of the system?

Accepted Answer

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Question 11

An information systems plan shows how specific information systems fit into a company's overall business plan and business strategy.

Accepted Answer

An information systems plan outlines how a company's information systems support its overall business goals and objectives.

Question 12

A reduced workforce is an example of a tangible benefit of an information system.

Accepted Answer

A reduced workforce is a concrete, measurable benefit that can be directly attributed to the implementation of certain information systems, such as automation software or machine learning algorithms. This can result in cost savings for the organization or more efficient use of labor resources.

Question 13

According to the chapter case, the key problem with Choose and Book, Great Britain's National Health Service booking system, was that it was incompatible with modern mobile devices and applications.

Accepted Answer

The key problem with Choose and Book was not primarily about compatibility with modern mobile devices, but rather issues like complexity, user-friendliness, and integration with existing systems.

Question 14

Scope describes the full length of time required to complete a project.

Accepted Answer

Scope defines what will be done in a project, while the duration or timeline defines how long it will take to complete the project.

Question 15

Discuss the importance of the end-user in software development.

Accepted Answer

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Question 16

The project risk will rise if the project team and the IS staff lack:

Accepted Answer

The lack of required technical expertise can potentially increase the project risk as it can lead to delays, errors and inefficiencies in project activities. Without the necessary technical skills and knowledge, the project team and IS staff may struggle to complete tasks successfully, which can result in schedule delays, cost overruns, and quality issues. Poor technical expertise can also hinder effective communication and collaboration among team members, making it difficult to identify and mitigate risks as they arise. Therefore, it is essential to have the required technical expertise to minimize project risk.

Question 17

Describe the major factors that project management for information systems must deal with.

Accepted Answer

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Question 18

A(n) ________ shows each task as a horizontal bar whose length is proportional to the time required to complete it.

Accepted Answer

Gantt chart is a project management tool that shows each task as a horizontal bar whose length is proportional to the time required to complete it. It helps in scheduling, coordinating, and tracking specific tasks in a project.

Question 19

Which of the following tools would you use to identify how well employees will accept a new information system?

Accepted Answer

An organizational impact analysis would be the most appropriate tool to identify how well employees will accept a new information system. This analysis evaluates the impact of the new system on the organization, including employees' attitude towards the system, perceived ease of use and usefulness. The other options, such as system prototype, feasibility study, user testing, and RFP do not specifically address the acceptance of the new system by employees.

Question 20

Ergonomics is the interaction of people and machines in the work environment, including the design of jobs and legal issues.

Accepted Answer

Ergonomics focuses on optimizing the interaction between people and their work environment, primarily through design to improve comfort and efficiency, but it does not inherently include legal issues.

Quiz 12: Building Information Systems and Managing Projects