Communicating the plan, in both written and oral format, is an important job task. What interpersonal communications skills do you think would improve the client's willingness to approve the plan and agree to implementation?

Question

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The Answer is Professional skills for communicating plan recommendations include the following:
-Narrate client's story - The planner should link the recommendations to the specific goals, so the client would relate them to the stated goals and aspirations.
-Personalize the discussion - Help the client visualize the emotional reaction of the family to the planner's recommendations.
-Clarify concepts - Present the underlying concepts by using simple, rather than technical, language, so the client understands them.
-Connect with stories - Christina Baldwin clarified this concept by stating at the National FPA Convention, "Words are how we think, stories are how we link."
-Engage the client - Since the success of the plan ultimately rests on a complete buy-in by the client, it is imperative that the client remains engaged during the entire implementation period. In this process, questions such as "How do you feel about that recommendation?" or "How would you wish to cut back on your monthly spending so you could increase your retirement contributions?" could improve the implementation process.
-• Motivate action - The best way to motivate a client is by explaining the consequences of not going ahead with the planner's recommendations.
-• Observe expressions - The planner needs to be an active listener and an observer. That is because client responses come in the form of verbal response, facial expressions, and gestures.

Communicating the Plan, in Both Written and Oral Format, Is