Question 1

Steve is enrolled in an online higher education program.Steve must appear for most classes on a real-time schedule,but he may study through an online portal system.In which type of program is Steve most likely enrolled?
A) hybrid programs
B) cyber programs
C) online synchronized study
D) asynchronous learning

Accepted Answer

C)Online synchronized study offers students the choice of studying through an online portal system; however,the student is expected to appear for most classes on a real-time schedule.Hybrid programs permit students to take some classes online and some in a traditional university setting.With asynchronous learning,students have a series of assignments that need to be completed in a certain time frame.

Question 2

E-learning is the T&D method for online instruction using technology based methods such as the Internet.

Accepted Answer

E-learning is the T&D method for online instruction using technology based methods such as the Internet.The benefits of e-learning are numerous and include decreased costs,greater convenience and flexibility,improved retention rates,and a positive environmental impact.

Question 3

Lizzie is enrolled in an online higher education program.She may take some classes online and some in a traditional university setting.In which type of program is Lizzie most likely enrolled?
A) virtual instruction program
B) online synchronized study
C) asynchronous learning
D) hybrid program

Accepted Answer

D)Hybrid programs permit students to take some classes online and some in a traditional university setting.Online synchronized study offers students the choice of studying through an online portal system; however,the student is expected to appear for most classes on a real-time schedule.With asynchronous learning,students have a series of assignments that need to be completed in a certain time frame.

Question 4

What is behavior modeling? What tools and delivery systems are available to firms that use behavior modeling for training and development purposes?

Accepted Answer

The answer of What is behavior modeling? What tools and...

Question 5

Which of the following refers to a T&D delivery system provided under the umbrella of a firm?
A) training cooperative
B) universal training
C) corporate university
D) learning organization

Accepted Answer

C)A T&D delivery system provided under the umbrella of the organization is referred to as a corporate university.The corporate T&D institution focus is on creating organizational change that involves areas such as company training,employee development,and adult learning.Learning organizations may have corporate universities,but not necessarily.

Question 6

How is role playing used as a training and development method? What particular skills can be taught through role playing?

Accepted Answer

The answer of How is role playing used as a...

Question 7

Ramon is enrolled in a formal degree program that is delivered entirely through the Internet.Which term best describes Ramon's degree program?
A) webinar
B) simulator
C) network career site
D) online higher education

Accepted Answer

D)A form of online e-learning that has increased substantially in recent years,is the use of online higher education.Online higher education,such as through the University of Phoenix,provides formal educational opportunities including degree and training programs that are delivered,either entirely or partially,via the Internet.

Question 8

Historically,what has been the primary delivery system for training professional,technical,and management employees?
A) community colleges
B) corporate universities
C) universities and colleges
D) vestibule systems

Accepted Answer

C)For decades,colleges and universities have been the primary delivery system for training professional,technical,and management employees.Many public and private colleges and universities are taking similar approaches to training and education as have the corporate universities.

Question 9

Although apprenticeships were once used to train workers in craft jobs,advancements in technology have virtually eliminated the need for apprenticeships today.

Accepted Answer

The National Association of Manufacturers projects that by 2020 some 10 million skilled workers will be needed,and apprenticeships remain one of the most vital sources for new talent in manufacturing despite changes in technology.Such training is common with craft jobs,such as those of plumbers,carpenters,machinists,welders,fabricators,laser operators,electricians,and press brake operators.

Question 10

On-the-job training (OJT) is an informal approach to training that permits an employee to learn job tasks by actually performing them.

Accepted Answer

On-the-job training (OJT)is an informal T&D method that permits an employee to learn job tasks by actually performing them.The key to this training is to transfer knowledge from a highly skilled and experienced worker to a new employee,while maintaining the productivity of both workers.

Question 11

The example of Hamburger University was used in your text as an example of what type of T&D delivery system?
A) corporate university
B) community colleges
C) online higher education
D) vestibule system

Accepted Answer

A)A T&D delivery system provided under the umbrella of the organization is referred to as a corporate university.Hamburger University is the corporate university offered by McDonald's.

Question 12

Janice,a supervisor in a major department store,is considering enrolling at the University of Phoenix to earn an MBA after researching other online higher education programs.Which of the following is Janice LEAST likely to experience if she enrolls at the University of Phoenix?
A) variety of learning opportunities
B) simplified coursework
C) cost and time savings
D) flexible scheduling

Accepted Answer

B)Online higher education allows employees to attend class at lunchtime,during the day,or in the evening.It also saves employees time because it reduces their need to commute to school.It increases the range of learning opportunities for employees and increases employee satisfaction.Although online degrees were once suspected of lacking the academic rigor provided in a traditional classroom,many say that online courses are now more difficult than traditional lecture courses.

Question 13

For most firms,what is the primary reason for establishing corporate universities?
A) aligning with educational institutions
B) creating organizational change
C) providing e-learning for expatriates
D) offering degrees to employees

Accepted Answer

B)The corporate T&D institution focus is on creating organizational change that involves areas such as company training,employee development,and adult learning.It aims to achieve its goals by conducting activities that foster individual and organizational learning and knowledge.

Question 14

The key to on-the-job training is to transfer knowledge from a highly skilled and experienced worker to a new employee,while maintaining the productivity of both workers.

Accepted Answer

The key to OJT is to transfer knowledge from a highly skilled and experienced worker to a new employee,while maintaining the productivity of both workers.OJT is used to pass on critical "how to" information to the trainee.Individuals may also be more highly motivated to learn because it is clear to them that they are acquiring the knowledge needed to perform the job.

Question 15

A key element of success in online higher education is ________.
A) a high score on the Graduate Record Exam
B) government scholarships
C) a brand new computer
D) discipline

Accepted Answer

D)Online higher education is not for everyone and the key to success is discipline.Jeff Seaman of Babson Survey Research Group said,"You need discipline.Otherwise,the 'anytime,anywhere' aspect frees you to put off the work."

Question 16

Traci is enrolled in an online higher education program.Traci receives a series of assignments that need to be completed in a fixed time frame.A system exists that allows Traci to communicate with her professor and classmates.Traci is most likely enrolled in a(n)________.
A) hybrid program
B) asynchronous learning program
C) online synchronized study program
D) cyber program

Accepted Answer

B)With asynchronous learning,students have a series of assignments that need to be completed in a certain time frame.Online synchronized study offers students the choice of studying through an online portal system; however,the student is expected to appear for most classes on a real-time schedule.Hybrid programs permit students to take some classes online and some in a traditional university setting.

Question 17

All of the following are characteristics of community colleges EXCEPT ________.
A) offering associate-degree programs
B) requiring corporate scholarships
C) providing vocational training
D) receiving public funding

Accepted Answer

B)Community colleges are publicly funded higher education establishments that deliver vocational training and associate-degree programs.Some employers have discovered that community colleges can provide certain types of training better and more cost effectively than the company can.Community colleges are fairly inexpensive and do not require scholarships.

Question 18

When participating in role playing activities for training and development purposes,employees act as top executives,compete with other groups,and manipulate factors such as price levels and production volume.

Accepted Answer

Business games is a T&D method that permits participants to assume roles such as president,controller,or marketing vice president of two or more similar hypothetical organizations and compete against each other by manipulating selected factors in a particular business situation.Participants make decisions affecting such factors as price levels,production volumes,and inventory levels.

Question 19

Regarding online higher education,all of the following EXCEPT ________ are true.
A) skepticism regarding the quality of online degrees is at an all-time high
B) employees can attend class at lunchtime, during the day, or in the evening
C) it saves employees time because they don't have to commute to school
D) it increases the range of learning opportunities for employees

Accepted Answer

A)Skepticism regarding the quality of online degrees appears to be fading.John Challenger,chief executive of outplacement firm Challenger,Gray & Christmas,agrees."We did once have a clear line between online and brick-and-mortar degrees,but that's changing," he says."Hiring managers are catching up."

Question 20

In-basket training is primarily used to train administrative assistants how to use office equipment.

Accepted Answer

In-basket training is a T&D method in which the participant is asked to establish priorities for and then handle a number of business papers,e-mails,texts,memoranda,reports,and telephone messages that would typically cross a manager's desk.The messages,presented in no particular order,call for anything from urgent action to routine handling by a manager rather than an administrative assistant.

Quiz 8: Training and Development

Steve is enrolled in an online higher education program.Steve must appear for most classes on a real-time schedule,but he may study through an online portal system.In which type of program is Steve most likely enrolled?

E-learning is the T&D method for online instruction using technology based methods such as the Internet.

Lizzie is enrolled in an online higher education program.She may take some classes online and some in a traditional university setting.In which type of program is Lizzie most likely enrolled?

What is behavior modeling? What tools and delivery systems are available to firms that use behavior modeling for training and development purposes?

Which of the following refers to a T&D delivery system provided under the umbrella of a firm?

How is role playing used as a training and development method? What particular skills can be taught through role playing?

Ramon is enrolled in a formal degree program that is delivered entirely through the Internet.Which term best describes Ramon's degree program?

Historically,what has been the primary delivery system for training professional,technical,and management employees?

Although apprenticeships were once used to train workers in craft jobs,advancements in technology have virtually eliminated the need for apprenticeships today.

On-the-job training (OJT) is an informal approach to training that permits an employee to learn job tasks by actually performing them.

The example of Hamburger University was used in your text as an example of what type of T&D delivery system?

Janice,a supervisor in a major department store,is considering enrolling at the University of Phoenix to earn an MBA after researching other online higher education programs.Which of the following is Janice LEAST likely to experience if she enrolls at the University of Phoenix?

For most firms,what is the primary reason for establishing corporate universities?

The key to on-the-job training is to transfer knowledge from a highly skilled and experienced worker to a new employee,while maintaining the productivity of both workers.

A key element of success in online higher education is ________.

Traci is enrolled in an online higher education program.Traci receives a series of assignments that need to be completed in a fixed time frame.A system exists that allows Traci to communicate with her professor and classmates.Traci is most likely enrolled in a(n) ________.

All of the following are characteristics of community colleges EXCEPT ________.

When participating in role playing activities for training and development purposes,employees act as top executives,compete with other groups,and manipulate factors such as price levels and production volume.

Regarding online higher education,all of the following EXCEPT ________ are true.

In-basket training is primarily used to train administrative assistants how to use office equipment.