According to Lewin, the correct order in the steps of change is:
A) freezing, refreezing, and changing.
B) unfreezing, changing, and refreezing.
C) refreezing, changing, and unfreezing.
D) changing, unfreezing, and refreezing.

Question

Quizplus · Accepted Answer

According to Lewin's change model, the correct order of steps is unfreezing, changing, and refreezing. First, individuals must be prepared for the change (unfreezing), then the change can take place (changing), and finally, the new behavior or process is reinforced (refreezing) to make it a permanent part of the organization's culture. Option B is the only choice that lists the correct order of the steps.

According to Lewin, the Correct Order in the Steps of Change