According to Lewin, which of the following steps prepares a system for change?
A) Refreezing
B) Unfreezing
C) Freezing
D) Thawing

Question

Quizplus · Accepted Answer

According to Lewin's change management model, the first step in the change process is to unfreeze the current state. This involves creating a sense of dissatisfaction with the current situation and a readiness to change. Only then can the system be prepared for change. Once the system is ready, changes can be implemented and then "refrozen" to ensure that they become permanent. Therefore, the correct choice is option B - Unfreezing.

According to Lewin, Which of the Following Steps Prepares a System