According to the text, where is the most appropriate place for the following sentence in a message refusing a request? Although I am busy on January 16, I would be pleased to speak to your International Business class if we can arrange a date that works with your schedule and mine.
A)in the buffer, so that the reader develops the proper mindset before reading the bad news
B)as part of the transition that leads to the explanation
C)after delivering the bad news but before the closing
D)in the closing

Question

Quizplus · Accepted Answer

The sentence should be placed after delivering the bad news but before the closing. This shows that although the request cannot be granted, the writer is still open to future arrangements and maintains a positive tone. Placing it in the buffer could give false hope and lead to disappointment when the reader gets to the actual refusal. Placing it as part of the transition may disrupt the flow of the message. Placing it in the closing may not leave a lasting positive impression.

According to the Text, Where Is the Most Appropriate Place