Question 1

Nunya employees are allowed to dress informally. This is an example of a ________ through which organization culture is transmitted.

Accepted Answer

The informal dress code is a material symbol of Nunya's organizational culture.

Question 2

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

Accepted Answer

Aggressiveness refers to the degree of competitiveness and emphasis on winning within an organization's culture. The characteristic that indicates the degree to which employees are encouraged to be innovative and take risks is called innovation.

Question 3

When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

Accepted Answer

The metamorphosis stage of socialization is where individuals start to accept and adapt to the organization's culture, values, and norms after experiencing differences between their expectations and reality. This is the final stage of socialization where individuals fully integrate into the organization.

Question 4

Informing employees about the founders is an example of which technique for transmitting culture?

Accepted Answer

Stories are a technique for transmitting culture that involves sharing meaningful narratives about the organization's history, values, and traditions. Informing employees about the founders is an example of using stories to transmit culture. Material symbols (B) involve the use of physical objects such as logos, mascots, or company artifacts to convey meaning and represent the organization's culture. Language (C) includes the jargon, slang, and idioms used within the organization to communicate information and build community. Rituals (D) are repeated behaviors that reinforce cultural norms and values, such as how meetings are conducted or how decisions are made. Corporate chants (E) are a less common technique for transmitting culture that involves creating catchy phrases or slogans that employees use to show support for the organization.

Question 5

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

Accepted Answer

Decentralized organizations distribute decision-making closer to the point of action, which can make it more challenging to maintain a unified, strong culture due to the increased autonomy and potential for varied practices across different parts of the organization.

Question 6

Attention to detail indicates the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them.

Accepted Answer

Attention to detail refers to carefully reviewing and considering all aspects of a task or project, including techniques and processes used to achieve desired outcomes. It is not solely focused on the end results or outcomes.

Question 7

Individuals with different backgrounds or at different levels in the organization will tend to describe the organization's culture in similar terms.

Accepted Answer

Organizational culture represents a common perception the organization's members hold.We should expect, therefore, that individuals with different backgrounds or at different levels in the organization will tend to describe its culture in similar terms.

Question 8

Based on the information in the example we can say that Trends Inc. ________.

Accepted Answer

The answer of Based on the information in the example...

Question 9

When you begin to notice things that are not as per your expectation, you are in the ________ stage of socialization.

Accepted Answer

The encounter stage of socialization is when an individual starts to notice things that are not as per their expectation. This stage usually occurs after the orientation stage where individuals are provided with information about the organization and its culture, and before the metamorphosis stage where individuals have fully adapted to the organization's culture. Therefore, the best choice is C.

Question 10

A strong culture creates an internal climate of high behavioral control.

Accepted Answer

A strong culture typically has a set of shared values and beliefs that guide employee behavior, leading to a higher level of behavioral control within the organization.

Question 11

If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly more powerful.

Accepted Answer

If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful.

Question 12

Subcultures act to undermine the dominant culture.

Accepted Answer

While subcultures can have their own values, beliefs, and practices that differ from the dominant culture, they do not necessarily aim to undermine it. Some subcultures may coexist peacefully within the larger culture, while others may challenge or resist certain aspects of the dominant culture without seeking to overthrow it entirely.

Question 13

A strong culture tends to reduce employee turnover.

Accepted Answer

A strong culture creates a positive work environment where employees feel valued and connected to the organization. This can lead to higher job satisfaction and lower turnover rates.

Question 14

The information that you receive during the interviewing and hiring process is a part of the ________ stage of employee socialization.

Accepted Answer

The prearrival stage of employee socialization occurs before the employee joins the organization and involves the information gathering process, which includes the interviewing and hiring process. Therefore, the information received during this stage is considered a part of the prearrival stage of employee socialization.

Question 15

Your supervisor arranges for you to become involved in an apprenticeship program to learn the in's and out's of your job from an experienced employee. This apprenticeship program is an example of ________ socialization.

Accepted Answer

The apprenticeship program is an example of serial socialization, which involves a mentoring relationship between an experienced employee and a newer employee in order to learn the job and the organization's culture.

Question 16

The organizational characteristics can be used to predict attitudes and behaviors of the people within the organization.

Accepted Answer

Organizational characteristics, such as culture, structure, and leadership style, can shape the values, beliefs, and behaviors of employees within the organization. As a result, these characteristics can be used to predict how individuals are likely to behave and respond to various situations within the workplace. For example, a highly bureaucratic organization may have employees who are resistant to change and prefer rigid rules and procedures, while a more flexible organization may have workers who are more open to new ideas and experimentation.

Question 17

In addition to the organizational culture, finance department emphasizes attention to detail. In this example, attention to detail is a part of ________ of the organization.

Accepted Answer

Attention to detail in the finance department represents a subculture, as it is a specific characteristic emphasized within a particular department rather than the entire organization.

Question 18

Which of the following steps could your supervisor take to best help you develop a commitment to your new company?

Accepted Answer

It is important to encourage the newcomer to develop friendship ties in the organization because newcomers are more committed when friends and co-workers help them "learn the ropes."

Question 19

Your first day at work is part of the ________ stage of socialization.

Accepted Answer

The encounter stage of socialization is when a new employee begins their job and learns the ins and outs of the company, including its culture, procedures, and expectations. This stage follows the prearrival stage, where beliefs and attitudes are formed before joining the organization, and precedes the metamorphosis stage, where the employee has fully adjusted to the company.

Question 20

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Nunya's culture.

Accepted Answer

The regular distribution of lollipops, toys, or treats every Friday is a ritual that helps reinforce Nunya's culture.

Quiz 15: Organizational Culture