Question 1

The first step in implementing a knowledge management project is to identify the most valuable pieces of tacit knowledge to capture.

Accepted Answer

The first step in implementing a knowledge management project is typically to define the objectives and scope of the project, not to identify specific pieces of tacit knowledge.

Question 2

Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user.

Accepted Answer

Virtual reality simulations require specialized devices, such as head-mounted displays, haptic gloves, and motion tracking sensors, to deliver a realistic and immersive experience to the user. These devices work together to transmit various sensory inputs, including visual, auditory, and tactile cues, and create the illusion of being present in a virtual environment.

Question 3

_____ knowledge is hard to measure and document and typically is not objective or formalized.
A)Tacit
B)Shared
C) Technical
D) Explicit

Accepted Answer

Tacit knowledge refers to the knowledge that is difficult to measure or document, and it is subjective and highly personal. It is the knowledge that an individual possesses based on personal experience, intuition, and insight. Since it is not formalized, tacit knowledge is difficult to transfer and share with others.

Question 4

When video files are played while being downloaded from the Internet, it is called _____.
A)video compression
B)virtual reality
C) streaming video
D) file conversion

Accepted Answer

When video files are played while being downloaded from the Internet, it is called streaming video. Video compression, virtual reality, and file conversion do not accurately describe this process.

Question 5

_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.
A)Parrondo's paradox
B)Bioinformatics
C) Game theory
D) Chainstore paradox

Accepted Answer

Game theory is the mathematical theory that allows the development of strategies to maximize gains and minimize losses while following a given set of rules and constraints. Parrondo's paradox and Chainstore paradox are not related to this concept, and while bioinformatics may involve the use of mathematical models, it is not directly related to strategy development.

Question 6

You work for a manufacturing business. Your employer uses a model for selecting the supplier for the raw materials. They wish to become more responsive so that changes in the internal decision model can be quickly implemented in the systems. What is an appropriate recommendation?
A)​Install a more advanced email system.
B)​Install a social network interface to the customer relationship management system.
C) ​Install better teleconferencing systems for anytime, anywhere teleconferencing with the suppliers.
D) Install a Business Rules management system and interface it to the Supply chain management system.

Accepted Answer

Installing a Business Rules management system and integrating it with the Supply chain management system would enable quick implementation of changes in the internal decision model for selecting suppliers. This would provide agility to the business to respond to market changes and make better decisions in supplier selection. The other options mentioned may improve communication but would not necessarily improve the decision-making process.

Question 7

_____ do not need any previous training in computers or expert systems.
A)Domain experts
B)Knowledge users
C) Knowledge engineers
D) Intelligent agents

Accepted Answer

Knowledge users are the individuals who interact with expert systems to seek advice or make decisions and do not necessarily need prior training in computers or expert systems. They use the system's outputs but are not involved in the development or maintenance of the system.

Question 8

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.
A)​customer service
B)​an operational system
C) ​a business rule
D) ​a business rule management system

Accepted Answer

The establishment of strict policies regarding the conditions for returning merchandise is an example of a business rule, which is a specific guideline or principle established by a business to regulate behavior, actions, or decisions within the organization. It is not a customer service strategy or an operational system, although it may be managed by a business rule management system.

Question 9

The haptic interface relays the sense of _____ in the virtual world.
A)sight
B)sound
C) touch
D) smell

Accepted Answer

The haptic interface is designed to provide tactile feedback, which allows users to feel the sense of touch in a virtual environment. It can simulate everything from pressure and texture to temperature and vibration, making it an essential tool for immersive virtual experiences such as gaming, medicine, and design.

Question 10

Namaste Yoga Studio's website is a great example of multimedia because it uses text, photos, graphics, and video to communicate the message of the studio's owners.

Accepted Answer

The statement is true. Namaste Yoga Studio's website utilizes different forms of media such as text, photos, graphics, and video to effectively communicate its message.

Question 11

Bioinformatics has been used to help map the human genome and conduct research on biological organisms.

Accepted Answer

Bioinformatics uses computational and statistical methods to analyze biological data and has been instrumental in mapping the human genome and conducting research on various organisms.

Question 12

Suppose you have an accounting background and you are considered an expert in the field of discovering errors in electronic spreadsheets. You are considered a knowledge engineer if you are part of a team that is developing an expert system to discover errors in spreadsheets. .

Accepted Answer

The answer of Suppose you have an accounting background and...

Question 13

A neural network relies on massively parallel processing to enable a computer to simulate the function of a human brain.

Accepted Answer

A neural network is designed to mimic the behavior of the human brain by processing information in a massively parallel way, similar to the way neurons function in the brain.

Question 14

Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. Which general benefit are they hoping to gain from this new system?
A)​fostering innovation through a free flow of ideas
B)​leveraging the expertise of people across the organization
C) ​capturing the expertise of key individuals
D) ​all of these answers

Accepted Answer

The executives aim to leverage the expertise of the Phoenix team by sharing their efficient methods with other offices, enhancing overall organizational performance.

Question 15

Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence.

Accepted Answer

These are all subfields of artificial intelligence.

Question 16

In some cases, metadata-the data that describes other data-is more important than the data itself.

Accepted Answer

Metadata can provide valuable information about the context, source, accuracy, and other factors that affect the usefulness and interpretation of the underlying data. For example, metadata can help users discover, understand, and access relevant data, assess its quality and completeness, track its history and provenance, and comply with legal and ethical requirements for data management and sharing. Without metadata, data can be meaningless, misleading, or unusable. Therefore, metadata is often considered a critical component of data management, analysis, and dissemination.

Question 17

Kelly has just been hired as a server at a seafood restaurant. Since this is her first job as a server, her manager has instructed her to follow Mark, an experienced server, for an entire shift to learn how to do the job. Kelly is: _______.
A)​observing
B)shadowing
C) ​copying
D) ​mimicing

Accepted Answer

Kelly is following Mark throughout the shift, observing how he does the job in order to learn from his experience. This is known as shadowing. The other options, copying and mimicking, imply that Kelly is simply copying Mark's actions without understanding why she is doing them, which is not the purpose of shadowing.

Question 18

Sophisticated computer systems require an extension of understanding visual images. This is called a _____ system.
A)robotic
B)perceptive
C) learning
D) virtual reality

Accepted Answer

A perceptive system is designed to understand and interpret visual information, making it the most suitable choice for a sophisticated computer system that requires an extension of understanding visual images. Robotic systems typically refer to physical machines rather than software, learning systems can refer to a broader range of capabilities beyond visual recognition, and virtual reality systems typically involve immersive simulations rather than visual recognition.

Question 19

_____ is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.
A)Assistive technology
B)Virtual reality
C) Forensics software
D) Bioinformatics

Accepted Answer

The definition provided matches that of assistive technology, which includes things like hearing aids, braille readers, and motorized wheelchairs, among other devices meant to help people with disabilities accomplish tasks they might not otherwise be able to. Options B through D are not related to this definition.

Question 20

Many organizations actively attempt to convert explicit knowledge to tacit knowledge.

Accepted Answer

Organizations typically aim to convert tacit knowledge (personal, hard-to-express knowledge) into explicit knowledge (documented, easily shared knowledge) to facilitate knowledge sharing and preservation.

Quiz 7: Knowledge Management and Specialized Information Systems

The first step in implementing a knowledge management project is to identify the most valuable pieces of tacit knowledge to capture.

Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user.

_____ knowledge is hard to measure and document and typically is not objective or formalized.

When video files are played while being downloaded from the Internet, it is called _____.

_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.

You work for a manufacturing business. Your employer uses a model for selecting the supplier for the raw materials. They wish to become more responsive so that changes in the internal decision model can be quickly implemented in the systems. What is an appropriate recommendation?

_____ do not need any previous training in computers or expert systems.

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.

The haptic interface relays the sense of _____ in the virtual world.