Question 1

Stimuli that compete with the communication message for the attention of the destination are called noise.

Accepted Answer

Noise can be physical, semantic, or physiological factors that hinder effective communication by distracting the destination from the message.

Question 2

Lateral organizational communication relates primarily to the direction and control of employees.

Accepted Answer

Lateral organizational communication refers to communication between peers or coworkers at the same level within the organization. It is not primarily related to direction and control of employees, but rather to sharing information, coordinating work, and promoting collaboration among employees.

Question 3

A manager sends an email to all the employees in his department.This is an example of serial transmission.

Accepted Answer

Serial transmission refers to the process of sending data one bit at a time over a single channel, whereas an email sent to multiple recipients is a form of data distribution, not a transmission method.

Question 4

The basic elements of the interpersonal communication process are the source,the encoder signal,and the decoder.

Accepted Answer

The basic elements of interpersonal communication process are source, message, channel, receiver, feedback and noise. The encoder and decoder are part of the message process in the communication model.

Question 5

Gestures,vocal tones,and facial expressions are forms of nonverbal communication.

Accepted Answer

Gestures, vocal tones, and facial expressions are all examples of nonverbal communication, which is any form of communication that is not conveyed through words.

Question 6

Feedback is the destination's verbal reaction to a message in interpersonal communications.

Accepted Answer

Feedback is the verbal or nonverbal response given by the receiver of a message to the sender in interpersonal communications. It helps the sender to determine whether their message was understood, misinterpreted, or ignored by the receiver.

Question 7

A message that has been transmitted from one person to another is called a "signal."

Accepted Answer

This is correct. A signal is a transmitted message from one person to another.

Question 8

Organizational communication that follows the line of the organization chart is called formal organizational communication.

Accepted Answer

Formal organizational communication can be defined as the flow of information through formal channels that follow the structure of the organization chart. This type of communication includes memos, emails, official reports, and other forms of communication that are pre-determined by the organizational hierarchy.

Question 9

Good communicators consult with others when planning communications.

Accepted Answer

Good communicators realize the importance of context, audience, tone, and language in their communication. Consulting with others who have a different perspective, expertise, or cultural background can help to improve clarity, relevance, and impact of their message. They may seek feedback from colleagues, supervisors, stakeholders, or peers to ensure that the communication aligns with their goals and values.

Question 10

The process of guiding the activities of organization members in appropriate directions is called controlling.

Accepted Answer

The process described is called "directing" or "leading." "Controlling" involves measuring performance, comparing it with objectives, and taking corrective action as needed.

Question 11

The communication source's view of the destination is a microbarrier of communication.

Accepted Answer

The communication source's view of the destination can create assumptions or biases that can hinder effective communication, making it a microbarrier.

Question 12

Managers transform a portion of organizational resources into appropriate organization member behavior mainly by performing activities such as leading and communicating.

Accepted Answer

Managers use their leadership skills and communication abilities to influence and guide employees towards achieving organizational goals. Therefore, they transform resources into appropriate behavior by leading and communicating with the workforce.

Question 13

In order to be a good listener,one should avoid asking questions.

Accepted Answer

Asking questions is a key aspect of being a good listener. Questions show that you are invested in the conversation and are actively trying to understand the other person's perspective. However, it's important to ask open-ended questions that allow the speaker to share more about their thoughts and feelings, rather than closed-ended questions that only require a brief response.

Question 14

Communication is considered a supplementary management skill rather than a fundamental management skill.

Accepted Answer

Communication is considered a fundamental management skill. Effective communication is essential for establishing clear objectives, delegating tasks, providing feedback, resolving conflicts, and building relationships with team members, stakeholders, and customers. Good communication helps managers to motivate and inspire their teams, create a positive work culture, and achieve organizational goals. Therefore, communication is not just a supplementary skill but a vital component of successful management.

Question 15

The two primary factors that influence how a stimulus is perceived are the destination's education level and the destination's amount of experience.

Accepted Answer

The answer of The two primary factors that influence how...

Question 16

The increasing need for information in today's society is an example of a microbarrier to communication.

Accepted Answer

The increasing need for information in today's society is not a barrier to communication. In fact, it can facilitate communication as it allows individuals to access and share information more easily.

Question 17

Messages tend to become more distorted as the length of the series increases in serial transmission.

Accepted Answer

This is because each time the message is transmitted, there is a greater chance for errors to occur, so the message becomes more distorted with each transmission.

Question 18

The capacity of people to recognize their own feelings and the feelings of others is called motivational intelligence.

Accepted Answer

The capacity of people to recognize their own feelings and the feelings of others is called emotional intelligence.

Question 19

One strategy for encouraging formal organizational communication is to ensure that all organization members have free access to formal communication channels.

Accepted Answer

By allowing all members to have access to formal communication channels, they are more likely to use them and participate in formal communication within the organization. This can lead to more efficient and effective communication overall.

Question 20

The gossip grapevine tends to distort messages more than any other grapevine pattern.

Accepted Answer

The answer of The gossip grapevine tends to distort messages...

Quiz 14: Influencing and Communication