Question 1

__________ occurs when the initiatives for change come from any and all parts of the organization,not just top management.

Accepted Answer

Bottom-up change occurs when the initiatives for change come from any and all parts of the organization, not just top management. This type of change empowers employees at all levels to identify problems and suggest solutions, leading to a more participatory and collaborative approach to change management.

Question 2

A __________ is a change agent who takes leadership responsibility for changing the existing pattern of behaviour of another person or social system.

Accepted Answer

A change leader is specifically focused on initiating and driving change within a person or social system. This role requires taking on leadership responsibility and actively working to change existing patterns of behavior. The other options may be involved in facilitating change, but they do not necessarily have the same focus and commitment as a change leader.

Question 3

Which of the following fits the notion of innovation sustainability?

Accepted Answer

Green Innovation is the only option that refers to sustainability and the creation of new solutions with the environment in mind. The other options do not relate directly to innovation sustainability.

Question 4

__________ takes steps to best align the organization with anticipated future challenges.

Accepted Answer

Planned change involves intentionally altering an organization's structure, processes or culture. It is aimed at improving the overall performance and adapting to future challenges. Therefore, taking steps to align the organization with anticipated future challenges is an example of planned change. The other options either imply a response to past events (reactive change), a focus on specific processes or transactions (transactional change) or small adjustments over time (incremental change), or a fundamental, radical shift in the organization (transformational change).

Question 5

Highly innovative organizations have top managers who do all of the following EXCEPT:

Accepted Answer

Highly innovative organizations typically have top managers who understand the innovation process, tolerate criticism and differences of opinion, take all possible steps to keep goals clear, and maintain the pressure to succeed. However, creating conflict to stimulate creativity is not a typical characteristic of highly innovative organizations. Instead, these organizations tend to promote collaboration and cooperation among employees.

Question 6

Which of the following statements does NOT accurately contrast change leadership with status quo management?

Accepted Answer

This statement is inaccurate. Change leaders embrace change and are confident in their ability to lead it, while status quo managers may be threatened by change and prefer to maintain the current state of affairs.

Question 7

A unique form of entrepreneurship that finds novel ways to create changes that solve pressing social problems is:

Accepted Answer

Social entrepreneurship is a unique form of entrepreneurship that leverages business principles and innovation to find novel ways to create changes that solve pressing social problems. It seeks to generate social value rather than just profits, and aims to achieve sustainable and scalable impact. It involves the creation of social enterprises that engage in activities such as providing access to basic goods and services, empowering marginalized communities, addressing environmental issues, and promoting social justice. Franchises, social reality, and entrepreneurial excellence are unrelated to social entrepreneurship.

Question 8

Strategy,culture,structure top management,and staffing are said to be:

Accepted Answer

Strategy, culture, structure, top management, and staffing are all crucial factors that contribute to creating an innovative organization. A company can have the best product or service in the world, but without a solid strategy, a supportive culture, an effective structure, strong top management, and the right people on the team, it will likely fail to innovate and ultimately struggle to succeed. Therefore, the correct choice is B - the factors which will create an innovative organization.

Question 9

__________ responds to events as or after they occur.

Accepted Answer

Reactive change is a type of change that responds to events as or after they occur. It is a passive approach to change management and focuses on fixing problems as they arise, rather than proactively preventing them.

Question 10

A part of every manager's job is to act as a __________ in the workplace.

Accepted Answer

A change agent is responsible for implementing and leading change within an organization, which is a key aspect of a manager's role. This includes identifying areas for improvement, defining goals, and working with employees to implement new processes or procedures. While a manager may also act as a behavioural agent, managerial agent, social change manager, or social system manager, these roles are not as directly related to leading and implementing change within the workplace.

Question 11

Reducing the carbon footprint of an organization could be accomplished by:

Accepted Answer

Using solar power as a power source instead of electricity would reduce the carbon footprint of the organization because solar power is a clean and renewable source of energy. This reduces the amount of greenhouse gas emissions from traditional energy sources like coal or natural gas.

Question 12

The goal of social entrepreneurship is:

Accepted Answer

The goal of social entrepreneurship is social change. Social entrepreneurs aim to create innovative and sustainable solutions to address social or environmental problems, rather than solely focusing on making profits. The purpose is to create positive impact and benefit society as a whole.

Question 13

Suppose an organization has an organic structure that relies on lateral communications,cross-functional teams,and task forces.This organization would be one that is seeking to __________.

Accepted Answer

An organic structure that relies on lateral communications, cross-functional teams, and task forces indicates a highly innovative organization that is flexible and responsive to changing conditions. This structure allows for collaboration and experimentation, which are essential for fostering innovation.

Question 14

The implications of bottom-up change include all of the following EXCEPT:

Accepted Answer

The statement "Bottom-up change requires the approval and close oversight of top-level managers" is false. Bottom-up change is initiated by employees at all levels and does not necessarily require top-level management approval or oversight. The whole point of bottom-up change is to give employees the power and autonomy to make changes independently, without waiting for direction from higher-ups.

Question 15

HomeGoods Inc. ,a manufacturer of household items,plans to launch three new flavours in its line of toothpaste: "Minty Fresh," "Spearmint Zest," and "Minty White." This is an example of which type of innovation?

Accepted Answer

The launch of three new flavors in the line of toothpaste is a product innovation as it involves the introduction of new products to the market.

Question 16

In highly innovative organizations,different critical innovation roles need to be fulfilled.Which of the following is NOT one of these critical innovation roles?

Accepted Answer

Innovation followers are not considered as critical innovation roles in highly innovative organizations. However, the other choices are critical roles that need to be fulfilled for successful innovation: idea generators come up with new ideas, information gatekeepers control the flow of information for innovation, product champions advocate for and champion innovative products, and project managers oversee the planning and execution of innovative projects.

Question 17

Characteristics of innovative organizations are:

Accepted Answer

Innovative organizations are different from non-innovative ones primarily in delivering competitive advantage. They are characterized by a culture that promotes creativity, risk-taking, and experimentation. They have a flat organizational structure that encourages collaboration among employees and provides opportunities for them to share ideas and knowledge. They have a customer-centric approach and are constantly looking for ways to improve their products and services to meet changing customer needs. This leads to a strong brand reputation and a sustainable competitive advantage.

Question 18

__________ occurs when senior managers initiate changes with the goal of having a comprehensive impact on the organization and its performance capabilities.

Accepted Answer

Top-down change refers to changes initiated by senior managers with the intention of having a widespread impact on the organization. This type of change typically involves changes in strategy, structure, and culture, and is often driven by external factors, such as changes in the market or shifts in technology. Top-down change is also known as strategic change or transformational change.

Question 19

Top-down change is initiated and directed by top management.It usually includes all of the following implications EXCEPT:

Accepted Answer

Top-down change is not effective when implemented through the use of force as it may cause resentment and resistance from lower-level employees. The other options are potential implications of top-down change.

Question 20

An on-line household goods retailer plans to start selling food items,including nearly 15,000 non-refrigerated items.This is an example of which type of innovation?

Accepted Answer

This is an example of business model innovation because the retailer is expanding its product offerings to include a new category (food items), which changes the way it operates and potentially reaches new markets or customers.

Quiz 9: Innovation and Organizational Change