Question 1

Research has indicated that work overload is related to

Accepted Answer

Research has shown that work overload can lead to lower quality work, which in turn can cause job dissatisfaction. Additionally, work overload can lead to increased stress levels, which can result in elevated serum cholesterol levels. Therefore, all of the above options are correct.

Question 2

John feels that his new job does not use his work-related skills. He is experiencing

Accepted Answer

Underutilization refers to a situation where an employee feels that their skills, abilities, and knowledge are not being fully utilized in their current job. This can result in feelings of dissatisfaction and may even lead to reduced productivity.

Question 3

According to research, which of the following occupations is the most stressful?

Accepted Answer

C

Question 4

When a job requires excessive work speed, output, or concentration, the worker may experience

Accepted Answer

Work overload refers to a situation where a worker is given more work than they can handle. It can occur when there is excessive work speed, output, or concentration required of the worker. This can lead to stress, burnout, and decreased productivity.

Question 5

Riggio defines worker stress as

Accepted Answer

Riggio defines worker stress as physiological and/or psychological reactions to events that are perceived to be threatening or taxing.

Question 6

Stress is

Accepted Answer

Stress can be both negative and positive depending on the context and individual response. Short-term stress can motivate people to take action, while prolonged or chronic stress can have negative effects on physical and mental health. It is not always negative, nor always positive.

Question 7

Which of the following is NOT a reason why air traffic controllers are stressed?

Accepted Answer

Poor airport layouts are not a common reason for air traffic controllers to be stressed. The other choices (A, C, and D) are well-known stressors for air traffic controllers.

Question 8

Organizational sources of worker stress

Accepted Answer

Organizational sources of worker stress can be alleviated by management actions such as providing a supportive and flexible work environment, offering employee development and training opportunities, and implementing work-life balance policies.

Question 9

Work overload and underutilization are

Accepted Answer

The answer of Work overload and underutilization are
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Question 10

Positive stress is called

Accepted Answer

Positive stress is called eustress.

Question 11

According to Hans Selye, stress is defined as

Accepted Answer

Hans Selye defined stress as a physiological reaction to threatening environmental events, focusing on the body's response to stressors.

Question 12

A stressor is defined as

Accepted Answer

A stressor is commonly defined as an environmental event or stimulus that an individual perceives as threatening, which then triggers a stress response. While individual characteristics and psychological reactions can contribute to stress, they do not fit the definition of a stressor.

Question 13

Lazarus proposes a(n)

Accepted Answer

Lazarus proposes a transactional view of stress, which suggests that stress is the result of the interaction between a person and their environment. This view takes into account both the external factors that cause stress (such as work demands or family problems) and the individual's subjective appraisal of these factors. This approach emphasizes the importance of an individual's coping resources and their ability to adapt to stressful situations, rather than just focusing on the stressor itself.

Question 14

Companies and managers are mainly interested in worker stress because

Accepted Answer

Companies and managers are mainly interested in worker stress because stress can cause illness which can lead to decreased productivity, increased absenteeism, and increased healthcare costs for the organization. It is important for companies to address and manage stress in the workplace to ensure the well-being of their employees and the success of the organization.

Question 15

Stressful occupations include

Accepted Answer

All three occupations listed (air traffic controllers, medical doctors, and dentists) are known for working under high levels of stress and pressure. Air traffic controllers have to manage the movement of planes and ensure safety, while doctors and dentists have to make critical decisions about patients' health and wellbeing. These jobs require a great deal of attention to detail, quick decision-making, and the ability to work well under pressure.

Question 16

Stress-related illnesses include

Accepted Answer

Stress-related illnesses can cause hypertension, but they do not cause hepatitis or pneumonia.

Question 17

Stress arising from conditions in the environment is called

Accepted Answer

The answer of Stress arising from conditions in the environment...

Question 18

Research on stressful occupations has indicated that

Accepted Answer

The answer of Research on stressful occupations has indicated that
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Question 19

Physiological reactions to stress include

Accepted Answer

Physiological reactions to stress include increased heart rates, perspiration, and elevated blood pressure. Therefore, all of the above options are correct.

Question 20

When studying stress, it is important to

Accepted Answer

Focusing on a broad picture of the total stress an individual is experiencing allows for a more comprehensive understanding of how stress affects an individual's life, including factors such as personal, social, and environmental stressors. Using self-report methods alone may not give a complete picture of the stress an individual is experiencing, as they may not be fully aware of or willing to disclose certain stressors. Additionally, solely focusing on relieving stress may not address the underlying causes or exacerbating factors of stress. Lastly, stress can come from sources beyond work, so it is important to consider all aspects of an individual's life to fully understand their stress level.

Quiz 10: Worker Stress and Negative Employee Attitudes Behaviors