Question 1

In the _____ stage of team development, group members agree on their shared goals, and standards and closer relationships develop.
A) storming
B) norming
C) declining
D) performing
E) forming

Accepted Answer

In the norming stage of team development, group members agree on their shared goals, and norms and closer relationships develop.

Question 2

_____ are different sets of expectations for how different individuals should behave.
A) Roles
B) Liaisons
C) Gatekeepers
D) Audits
E) Norms

Accepted Answer

Roles are different sets of expectations for how different individuals should behave.

Question 3

In a _____ leadership approach, the team leader's job focuses on building trust and inspiring teamwork, facilitating and supporting team decisions, broadening team capabilities through projects and assignments, and creating a team identity.
A) team
B) supervisory
C) participative
D) tactical
E) strategic

Accepted Answer

In a team leadership approach, the team leader's job focuses on building trust and inspiring teamwork, facilitating and supporting team decisions, broadening team capabilities through projects and assignments, and creating a team identity.

Question 4

At the _____ leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.
A) team
B) supervisory
C) participative
D) tactical
E) strategic

Accepted Answer

At the traditional supervisory leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

Question 5

_____ occurs when a tightly knit group is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.
A) Cohesiveness
B) Parading
C) Groupthink
D) Probing
E) Brainstorming

Accepted Answer

Groupthink occurs when a tightly knit group is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Question 6

Under which of the following conditions can social loafing be avoided?
A) Group members do not know each other.
B) Members are unable to observe and communicate with one another.
C) The task is unimportant to the people working on it.
D) Clear performance goals exist.
E) The culture supports individual work.

Accepted Answer

When clear performance goals exist, a social loafing effect can be avoided.

Question 7

_____ refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.
A) Performance
B) Cohesiveness
C) Gatekeeping
D) Parading
E) Probing

Accepted Answer

Cohesiveness refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.

Question 8

In the context of roles of a superior team leader, empowering refers to:
A) boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.
B) influencing team members, as well as obtaining external support for teams.
C) exhibiting social and political awareness, caring for team members, and building trust.
D) seeking information from managers, peers, and specialists, and investigating problems systematically.
E) delegating authority, being flexible regarding team decisions, and coaching.

Accepted Answer

In the context of roles of a superior team leader, empowering refers to delegating authority, being flexible regarding team decisions, and coaching.

Question 9

In the context of roles of a superior team leader, scouting refers to:
A) exhibiting social and political awareness, caring for team members, and building trust.
B) boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.
C) seeking information from managers, peers, and specialists, and investigating problems systematically.
D) influencing team members, as well as obtaining external support for teams.
E) delegating authority, being flexible regarding team decisions, and coaching.

Accepted Answer

In the context of roles of a superior team leader, scouting refers to seeking information from managers, peers, and specialists, and investigating problems systematically.

Question 10

Self-managed teams report to a management representative who sometimes is called the:
A) coach.
B) collaborator.
C) mediator.
D) task maintenance specialist.
E) task specialist.

Accepted Answer

Self-managed teams report to a management representative who sometimes is called the coach.

Question 11

In the context of roles of a superior team leader, relating refers to:
A) seeking information from managers, peers, and specialists, and investigating problems systematically.
B) exhibiting social and political awareness, caring for team members, and building trust.
C) influencing team members, as well as obtaining external support for teams.
D) delegating authority, being flexible regarding team decisions, and coaching.
E) boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.

Accepted Answer

Relating refers to exhibiting social and political awareness, caring for team members, and building trust.

Question 12

In the context of roles, _____ keep the team moving toward accomplishment of the objectives.
A) collaborators
B) task specialists
C) mediators
D) scouts
E) team maintenance specialists

Accepted Answer

Task specialist roles are filled by individuals who have particular job-related skills and abilities. These employees keep the team moving toward accomplishment of the objectives.

Question 13

In the _____ stage of team development, hostilities and conflict arise, and people jockey for positions of power and status.
A) performing
B) declining
C) storming
D) deteriorating
E) forming

Accepted Answer

In the storming stage of team development, hostilities and conflict arise, and people jockey for positions of power and status.

Question 14

Which of the following is true of team success?
A) When trust is present, teams achieve higher performance
B) Empowerment is ineffective in enhancing performance among virtual teams.
C) The benefits of teams are increased when they avoid making important decisions.
D) When trust is present, teams achieve higher performance.
E) Team building always culminates in a well-oiled team

Accepted Answer

When trust is present, teams achieve higher performance.

Question 15

Under which of the following conditions a social facilitation effect is maintained?
A) Performance goals are vague.
B) Group members do not know each other.
C) Group members believe that their efforts matter and that others will not take advantage of them.
D) Members cannot observe and communicate with each other.
E) The culture supports individualism.

Accepted Answer

When group members believe that their efforts matter and that others will not take advantage of them, a social facilitation effect is maintained.

Question 16

_____ roles are filled by individuals who have particular job-related skills and abilities.
A) Team maintenance specialist
B) Cohesive
C) Participative
D) Collaborative
E) Task specialist

Accepted Answer

Task specialist roles are filled by individuals who have particular job-related skills and abilities.

Question 17

In a _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.
A) team
B) participative
C) supervisory
D) strategic
E) tactical

Accepted Answer

In a participative leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

Question 18

In the _____ stage of team development, the group channels its energies into conducting its tasks.
A) declining
B) norming
C) adjourning
D) storming
E) performing

Accepted Answer

In the performing stage of team development, the group channels its energies into performing its tasks.

Question 19

In the context of roles of a superior team leader, persuading refers to:
A) seeking information from managers, peers, and specialists, and investigating problems systematically.
B) delegating authority, being flexible regarding team decisions, and coaching.
C) exhibiting social and political awareness, caring for team members, and building trust.
D) influencing team members, as well as obtaining external support for teams.
E) boosting morale, giving support, providing humor, soothing hurt feelings, and generally exhibiting a concern with members' well-being.

Accepted Answer

In the context of roles of a superior team leader, persuading refers to influencing team members, as well as obtaining external support for teams.

Question 20

In the _____ stage of team development, rules and roles are established that set long-lasting precedents.
A) forming
B) storming
C) norming
D) performing
E) declining

Accepted Answer

The first critical period is in the forming stage, at the first meeting, when rules and roles are established that set long-lasting precedents.

Quiz 12: Teamwork

In the _____ stage of team development, group members agree on their shared goals, and standards and closer relationships develop.

_____ are different sets of expectations for how different individuals should behave.

In a _____ leadership approach, the team leader's job focuses on building trust and inspiring teamwork, facilitating and supporting team decisions, broadening team capabilities through projects and assignments, and creating a team identity.

At the _____ leadership level, the team leader handles most (if not all) of the leadership duties, including assigning tasks, making and explaining decisions, training team members, and managing members one-on-one.

_____ occurs when a tightly knit group is so cooperative that agreeing with one another's opinions and refraining from criticizing others' ideas become norms.

Under which of the following conditions can social loafing be avoided?

_____ refers to how attractive the team is to its members, how motivated members are to remain in the team, and the degree to which team members influence one another.

In the context of roles of a superior team leader, empowering refers to:

In the context of roles of a superior team leader, scouting refers to:

Self-managed teams report to a management representative who sometimes is called the:

In the context of roles of a superior team leader, relating refers to:

In the context of roles, _____ keep the team moving toward accomplishment of the objectives.

In the _____ stage of team development, hostilities and conflict arise, and people jockey for positions of power and status.

Which of the following is true of team success?

Under which of the following conditions a social facilitation effect is maintained?

_____ roles are filled by individuals who have particular job-related skills and abilities.

In a _____ leadership approach, the team leader seeks input from group members for decisions, provides assignments and experiences to develop members' skills and abilities, coordinates group effort, and the like.

In the _____ stage of team development, the group channels its energies into conducting its tasks.

In the context of roles of a superior team leader, persuading refers to:

In the _____ stage of team development, rules and roles are established that set long-lasting precedents.