Which of the following is NOT a characteristic of service operations?
A) Intangible output
B) No resale is possible
C) The buyer can perform part of the production
D) Product cannot be stored
E) Ownership is transferred at time of purchase
Correct Answer:
Verified
Q4: Which of the following is NOT a
Q6: Which of the following are characteristics of
Q9: High-contact and low-contact services can also be
Q10: An example of a service business/organization that
Q14: Estate planning would be an example of
Q16: Which of the following is not included
Q18: Implicit Service is also known as Tangible
Q19: The degree of customer contact measures:
A)The amount
Q19: Which of the following is not an
Q20: A service guarantee:
A)Is like a product guarantee
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