The service concept also defines how a service differs from other similar products and how it will compete in the marketplace.
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Q13: The number of arrivals per unit time
Q14: In general,services are acts,deeds,or performances that provide
Q15: In general,a service and its delivery system
Q16: Waiting lines form because customers arrival times
Q17: A service package defines the target market
Q19: When designing a service,performance specifications are converted
Q20: Balking occurs when a customer waiting in
Q21: One of the basic assumptions for the
Q22: Service quality in waiting line systems sometimes
Q23: A teacher is an example of a
A)service
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