The most effective way of communicating with customers is through ________.
A) TV ads
B) Direct mails
C) Customer-contact employees
D) Interviews
Correct Answer:
Verified
Q12: In a service-oriented organizational culture _ are
Q13: In firms that have _ cultures, there
Q14: Which of the following would NOT be
Q15: To hospitality students, the single most important
Q16: A system of values and beliefs in
Q18: Marketing by a service firm to train
Q19: _ allows its best employees to pick
Q20: An internal customer for an organization is:
A)
Q21: What is the importance of initial on
Q22: Limited service restaurants have an employee turnover
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