When a company has a service culture, the organizational chart is ________.

Name: When a company has a service culture, the organizational chart is ________.
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Question

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When a company has a service culture, the traditional top-down organizational chart is often turned upside down, with the front-line employees who directly interact with customers being given more decision-making power and authority. This allows for a more customer-centric approach to business and empowers employees to provide better service.

When a Company Has a Service Culture, the Organizational Chart