We as customers cannot take service on a "test drive," meaning we cannot evaluate them before we use them. This is a problem with the ________ of the service.
A) Inseparability
B) Variability
C) Perishability
D) Intangibility
Correct Answer:
Verified
Q8: In a well-run hospitality organization, there are
Q9: Price is _ related to demand for
Q10: Which of the following statements is FALSE?
A)
Q11: A casino employee's uniform or a restaurant's
Q12: The fact that services cannot be seen,
Q14: The fact that a business traveler will
Q15: Overbooking is another method that hotels, restaurants,
Q16: Which of the following is NOT part
Q17: Which of the following is NOT a
Q18: Because services are characterized by the issue
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