Identify the Reason Why the Quality of Services Can Vary

Identify the reason why the quality of services can vary more than the quality of goods.

A) Producers of services have procedures to prevent, identify, and correct defects.
B) Most services are human performances and often customized to the needs of the buyer.
C) Producers of services typically customize products to the needs of the buyer.
D) Unlike goods, customers are more likely to purchase defective services.