Until the advent of satellite television, cable television providers acted as monopolies in their geographic areas and did little to change the type of service offered, or the service offering in spite of customer demands. Which of the following explains the reason behind the attitude exhibited by these cable companies?
A) A lack of strong competition
B) A high degree of obsolescence
C) The absence of a growth strategy
D) The emphasis on service as an art
Correct Answer:
Verified
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